Verified Purchaser badge

Verified purchaser

Member since: Feb 2016Deals bought: 316
1 stars
1 stars
Edited Nov 18, 2024

Not GDPR compliant

Reply to your answer below:
@Alper_Xtensio
I can't reply under your answer, so I do it here.

You have no idea how GDPR works. It is not permitted to transfer personal data to third parties without consent, such as your transferring data to Google Analytics (and this is only 1 out of 8 3rd Parties). See https://www.cookiebot.com/en/google-analytics-gdpr/

Review starts here:

See
https://webbkoll.5july.net/en/results?url=http%3A%2F%2Fworkspace26731729.xtensio.com%2Fe42nq9r8
(12 cookies and 15 third party requests)

or insert your own URL of a workspace (shared link) there:
https://webbkoll.5july.net/en

Further cons:
1. No fluent writing possible (regarding paragraphs), they have the same gap as normal linebreaks.
2. You can't position elements with the same gap (vertical), so you can't position paragraphs below each other for a professional look.
3. It is not possible to position elements with arrow keys (as you can in Photoshop e. g.)
4. You can't upload/insert PDFs or Docs
5. No alpha transparency in colors.

Most important for me is the promised GDPR compliance, that does not exist. I can't share projects (Germany).

Founder Team
Alper_Xtensio

Alper_Xtensio

Nov 18, 2024

Thank you for taking the time to share your concerns. I’d like to address each of your points and clarify how Xtensio works, its purpose, and our plans moving forward:

GDPR Compliance:
We take GDPR compliance and user privacy very seriously. While the Webbkoll analysis shows cookies and third-party requests, these are essential for enabling functionality and providing a seamless experience. Here’s how we ensure compliance:

Transparency in Cookies: Xtensio uses cookies to enable functionality and improve the user experience. You can review our Cookies Policy here: https://xtensio.com/cookies/, where we explain the types of cookies used, their purpose, and how users can control them.
Commitment to Privacy: We protect user data in compliance with GDPR regulations. Details of how we handle user information are outlined in our Privacy Policy: https://xtensio.com/privacy/. For a broader overview of our security practices, visit our Trust Page: https://xtensio.com/trust/.
Comparable Practices: Similar platforms, such as Google (https://webbkoll.5july.net/en/results?url=http%3A%2F%2Fgoogle.com%2F), Canva (https://webbkoll.5july.net/en/results?url=http%3A%2F%2Fwww.canva.com%2F), Notion (https://webbkoll.5july.net/en/results?url=http%3A%2F%2Fnotion.so%2F), and Miro (https://webbkoll.5july.net/en/results?url=http%3A%2F%2Fmiro.com%2F) show comparable results when analyzed using the same tool. This indicates that Xtensio aligns with standard practices in the industry.
While we’re confident in our current approach, we’re actively working to improve cookie management, transparency, and GDPR compliance, particularly for users in Germany.

Addressing Your Additional Concerns:
Paragraph Gaps: Xtensio currently applies consistent line spacing to paragraphs. While this works well for most use cases, we understand the need for customizable paragraph gaps for a more polished look. This feedback has been passed along to our product team for future improvements.

Vertical Alignment of Elements: Xtensio’s drag-and-drop editor is designed to provide a simple and intuitive experience but doesn’t yet include advanced alignment tools. While Xtensio is not a Photoshop alternative, it focuses on simplifying common design tasks for creating branded documents and presentations.

Arrow Key Positioning: Arrow key positioning is not currently supported. However, we understand how this feature would improve usability, and we’re exploring ways to incorporate it into the platform.

Uploading PDFs or Docs: Document uploads are currently in development and are expected to roll out in the coming months. We recognize the importance of this feature and are prioritizing its release.

Alpha Transparency in Colors: Alpha transparency isn’t currently supported. However, we’ve received similar feedback from other users and are considering it as part of future updates to improve design flexibility.

Xtensio’s Purpose and Value:
Xtensio is not meant to replace advanced design tools like Photoshop. Instead, it’s a platform tailored to simplify the creation of branded documents and presentations, addressing the most common needs of professionals. With over 300,000 users and consistently high satisfaction ratings, Xtensio continues to provide tremendous value for businesses and individuals alike.

Given how much Xtensio offers and the positive feedback we’ve received from so many users, we’re disappointed to see a one-taco rating. However, we appreciate your detailed feedback and will use it to improve the platform further.

If you have additional questions or suggestions, feel free to reach out—we’re always here to help!

Helpful?
Share
Ratings