MByQMByQPLUS
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Member since: Apr 2023Deals bought: 220
3 stars
3 stars
Posted: Apr 2, 2024

Buggy and Lack of Support

The tool has a lot of potential, but I was struggling with a buggy issue. I tried to file a ticket internally, but I received no support reply.

Instead, I reached out to AppSumo support, and that's when I finally got a reply. Now, almost a month has passed, and my issue is still not fixed.

Here are the issues that I have discovered:

1. The webhook is not working.
2. The custom domain is not integrating; it shows that my domain has been used even though it is brand new.
3. The CTA - the header CTA is not working, and you are not allowed to edit it.
4. The page name in the footer at the left corner won't change even if you change the global page name.
5. The embed video pop-up in the right lower corner disappears when you scroll down and reappears at the end. It seems like the pop-up was the last layer of blocks.
6. If someone successfully subscribes to your email list, there's a Yep.so pop-up asking you to share on Twitter, and you cannot remove that.
7. Support - it takes forever. I did not receive any resolution for my ticket other than those that I channeled to AppSumo support.

I hope that the team will be able to improve and resolve these issues. I have high hopes for the tool, and for now, I can give them three tacos.

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