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Member since: Nov 2022Deals bought: 73
3 stars
3 stars
Edited Nov 22, 2024

Not sure..

I just thought I'd take a look at this....looking for an ltd mail software...not sure what to say. Maybe it's me but seems like it is missing many pieces and there many broken links or links that go nowhere. Click on Design button in the email and it adds random text to the margin (I assume that was supposed to bring up the design tool). Then, no way of seeing the templates which are in the change log from Jan 2024. All it does is create new emails using the same template. The tutorials are using an old interface so I'm not sure....sorry cos I think it could (and hopefully will) be great in the future.
UPDATE: Jorge has been in touch directly and assured me that there will be major improvements by Monday 25th. For the support level so far from the Zootools team I have changed the 1 star to 3 stars.

Founder Team
Jorge_ZooTools

Jorge_ZooTools

Edited Nov 22, 2024

Hey David! Can you give us 2-3 days? The team has been grinding to rebuild the whole product from the last 3 years in 3 months with a whole new email platform (with AWS), and it's been a beast since we wanted to focus on being the #1 on deliverability and bring the new foundation.

From your feedback I heard 3 main complaints:
1) Templates: Being able to choose templates and store them. (planned, will follow up shortly)
2) Email editor: fix bugs to make it more reliable and good (on the works) -- it's a new brand editor from the getto.
3) Overall just fixes wrong links, etc

as for the confusion on certain changelog parts, that's on me. With this new migration we were missing features that we supported on zootools, and we're just adding them as fast as we can.

I'd love to personally thank you and ensure we act on your feedback asap and make you happy and change your mind in the review.

Can you email us to support@zootools.co with "AppSumo - david402" ? I'll make sure to personally follow up with you, assign one of our support representiaves and make sure you are happy. Saw you have bought 73 deals, so it's important for me to make sure we don't miss any mark with hardcore sumolings

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