Best Zendesk Alternatives and Competitors (2024)

Zendesk is a leading customer service platform that helps businesses manage support tickets, live chats, and customer interactions. It’s powerful and widely adopted, but as businesses grow, some users find it expensive or wish for more customization options.

If Zendesk’s pricing or feature set isn’t meeting your needs, considering other customer support tools could be a good move. There are alternatives that offer more flexible pricing, additional features, or a user experience better suited to your support team’s needs.