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Charla has been praised for its dependable live chat functionality, strong knowledge base, and smooth ticketing system. Some users have experienced intermittent problems with the chat widget disappearing from their site and have noted the absence of a form for the ticket feature. Nevertheless, with an overall rating of 4.6 and positive feedback, Charla is a reliable choice for those seeking a professional chatbot solution. With a 60-day money-back guarantee, it's definitely worth giving Charla a try.

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