Q: Hi Would like to understand personally about your AppSumo offer 1.
About hosting - Is it Managed WordPress hosting package and which plan of yours is been offered here
2. Tier 1 or 2 or 3, does the Elementor offered for life?
3. Can I purchase any add-on Elementor or Gutenberg
4. For hosting plan, is the backup in the same server or separate server, plus can we also backup on local or cloud
5. Do we get all kind of security, from our WordPress hackers (Please give me a brief of your security)
6. After 1 year what is the hosting plan costs as per your Tier?
7. How do you support for hosting, bought from AppSumo deals
Please reply my above queries at the earliest, reply me considering as a layman language, so that my doubts are clarified. Thanks!
Awaiting your earlier reply

Tigran_10Web
May 14, 2024A: 1. This is automated hosting built on Google Cloud. Please check here for features https://10web.io/automated-wordpress-hosting/. There is no one-to one correspondence of Appsumo deal plans with hosting plans (https://10web.io/pricing/). With Appsumo AI Builder plans, you get 5GB SSD storage and 25k monthly visits per each hosted website.
2. We don't sell Elementor Pro. We offer 10Web Builder, which has similar features.
3. 10Web Builder is actually Elementor addon https://10web.io/ai-website-builder/widgets/, which you get for free along with the deal.
4. There are two types of backups. One is stored on the same server, the other type backups are stored on completely different server. All the backups are stored in the cloud. You can download any backup and store it manually as well.
5. Please check security features here https://10web.io/wordpress-security-service/
6. $59 per hosted website per year.
7. We have 24/7 chat support, extensive documentation and a team of engineers supporting/developing hosting.


Verified purchaser
The security features are included in the $59 price?

Verified purchaser
Please check here for the features. Security service is available for the hosted websites only.
https://10web.io/wordpress-security-service/