10Web AI Website Builder Reviews

I should have bought more codes!

The ability to copy any website and edit it has been a game-changer for my IM business.

I bought in on their previous deal, but not renewed my hosting. Hosting is OK, but my clients prefer GoDaddy Wordpress or else I bring them to my whitelabel weblium, or WebWave or the new Webstarts Designer platform.

Anyway, for Wordpress plugins, their plugins are GREAT for my use case. No need for me to purchase Elementor PRO.

A.I. is far from perfect but it is a START and with time, it could prove a worthy investment / product to have.

Keeping my full stack for unlimited website. Created a new account for this as the old deal and the new deal are "incompatible" with each other as answered on the questions tab. I'll keep access to the plugins and to the 10web account.

Cheers,
Mike
Mrdzyn Studio

Full tacos for the potential. Definitely room for improvement and lots of benefits. Even if you do not keep the hosting, this is a solid E2E solution when it works.

A couple of things that have me concerned but I hope this goes away with time.

1 . The live chat feature is mostly helpful but the support tickets keep piling up. I have one from last week (about hosting) and I just got off chat to have yet another one.

2. The builder is good so id suggest playing with it first. Takes a bit of getting used to.

3. Email change is a NIGHTMARE. If you want to change email, then you might as well cancel and get a new account with the new email service. To keep things into perspective, this is important not just for the account usage but also to keep track of your service tickets. Currently I have no way of checking my ticket status because both my emails addresses (the previous one and the current one) are not able to log in to the platform.

4. As of today, the editor is not changing colors. The kind support person went through their process and we realized there's sumfin wrong with the builder so another ticket.

5. I am definitely doing my best to manage the workload but i can only push my clients away for so long.

So yes us this for sure, support them for sure - just recognize that this might need a bit of patience. IT definitely makes is easier because their support staff are very polite :)

I see a lot of potential, but it's just not mature enough (yet) for me to use it for my customers' sites.

Pros:
*Hosting - Appears to be a true WordPress Managed Hosting rather than fake managed hosting that many others offer (i.e. shared hosting marketed as Managed WordPress Hosting).
*Hosting - VERY fast in my testing. Better than some very high priced alternatives.
*Hosting - $59/yr is an amazing price for this level of performance.
*Platform - UI is easy to understand, navigate, and use
*AI Builder - Innovative and has potential
*Extras - Included Premium Addons & Plugins are a great value.
*Support - Staff are nice are try to be helpful

Cons:
*Support - Agents either aren't very knowledgeable or don't have the proper resources available to them to provide effective support. All of my technical support requests had to be escalated to Developers; which can take 24 to 48 hours to respond.
*Support - Advertise 24/7 support, but Developers seem to only work business hours. Since everything appears to need to be escalated to them, it's not true 24/7 support. I would be screwed if a customer site went down over the weekend with no support until Monday or Tuesday..
*AI Builder - Currently limited to 5 pages (however, they are working on increasing this)
*AI Builder - No way to import a entire site. You have to import each page/URL individually. Also, there is no sitemap created and linking between pages is not carried over. Not that hard to go back in and fix, but it's just time-consuming to go back in to do.
*Platform - Random slowness and glitches when adding or removing sites.
*Platform - Managing of connected sites is pretty useless unless you only want to remotely update plugins, run manual speed checks, or migrate to their hosting service. No where near what you can do with ManageWP for free.
*Hosting - Unable to use the native WordPress Importer to manually import data from other sites. Every time I attempt this, I get a "504 Gateway Time-out" error.

I really wanted to give 10Web high marks, but considering my support experience and random technical issues, I have to give it 3 tacos in it's current state (based on my use case).

It has its flaws, but the idea, as at least one reviewer mentioned, that you are "locked in" to 1, 2, or 3 paid hosting accounts ($59 -$177) is absurd. They don't even have your payment details on file when you purchase the plan (I stacked 3 codes).

You get to keep the AI, the premium plugins, and the other integrations after the year and you don't have to renew the hosting. So, that was very misleading by another reviewer, IMHO. Say what you want about the products pros and cons, but let's not accuse 10Web falsely of locking people into a recurring hosting plan in order to keep the other lifetime benefits after a year has elapsed.

Overall, I am likely keeping my purchase. I see value in this product. It is far from perfect, but I believe they are associated with an innovative Berkeley, CA-based outfit that has done some amazing work in AI on another product, so I actually think their vision for this AI has the brain trust to develop into a solid product.