Q: WEB10 TEAM: Got 1 code.

Planed to stack 3-5 more BUT...
1. Why do you ignore some important questions asked before on this page and answer only some general questions?

2. I started a support ticket but no response from the team for a few days. If my or clients site goes down, I want the support right away 24/7. Also, I do not see any chat bubble on my page to talk to live chat.
SO NOW, not sure if 1 code is even worth the keep.

5e095c468c394c43b5e012ce985c7a8cAug 5, 2019
Share
Helpful?
Log in to join the conversation
Posted: Aug 5, 2019

hi

1, do you have any specific question in mind? We will try to answer it.

2. We are sorry for your bad experience. We always have a support team agent on chat. Chat is turned on. Probably some miscommunication or technical issue happened. Please check again for chat bubble and drop a reminder message. Perhaps with another browser.