I have used it for 2 years, and they have cost me lots of time and nerves.
Their backup broke frequently, not that they discovered it but me. Support was always super slow, days to respond weeks to fix. (and it kept breaking).
I always asked for why it did happen and what I could do differently, the answer was always "it's fixed". (red flag)
It's fast, yes. Don't let that deceive you.
The performance for an annually paid hosting is unacceptable.