There isn't even an autoreply when sending an email to support or when using their contact form on their website. I hope AppSumo reads these questions and comments and removes this app from their offerings. Not answering support requests (been over two-weeks for me, still no reply) brings a bad name and diminished trust to AppSumo. I'll be requesting a refund on this one.
https://appsumo.com/products/1brand/#r723735