I have not received any response or feedback for months regarding my essential questions about the GDPR. I purchased the Tier-5 package back then and cannot use the tool because I am still missing the DPA with valid SCCs. They advertise EU GDPR compliance, but do not fulfill it. There is no contract, no communication, no support, and no help – nothing.

I am very disappointed and can only advise everyone who values the security of customer data and GDPR compliance against using ACADLE. Should I unexpectedly receive a proper contract, I will reconsider my review. As long as that is not the case, I will stick to the rating "miserable."