Q: Team Sumo and Team ACE, I cancelled a few to change the email, but cannot re-purchase.
This might be a fraud prevention thing. I reached out to the ACE team as well about this, but I am trying to purchase two Tier 3 under two different emails and I cannot add them to my cart.
And of course, there is a doomsday timer when I do this.
Please advise.
Cheers!
Ovi_from_ACE_and_SocialBee
May 14, 2024A: Hi Sumolings,
My colleagues also wrote you from support@useace.com so we can sort it out.
Cheers,
Ovi
Guillaume_AppSumoHey there, this is Guillaume from AppSumo!
I see you are having an issue purchasing and onboarding, Ace Meetings. If this is still happening, please kindly reach out to support@appsumo.com. We’ll take care of it for you 🙂
560479d4138e4533ad828122388178c8
Verified purchaser
Guillaume,
Please forgive my skepticism, but I sent an email to support on 22 OCT 2022 without a response to date. So...that is my concern.
Cheers!
Verified purchaser
Ovi,
I saw the response from Andrada and responded in kind. Although I didn't see a response from AppSumo support, I kept refreshing (mostly out of 'I told you so' frustration) and I was able to add the two codes for purchase.
Thank you all for responding.
Take care and much success.
Thank you too!