Great Product. Needs more improvement
Congratulation on this great product. There are some bugs and opportunities for improvement that I have listed below:
1. I have resized my company logo, but after uploading the small logo, it shows up in the same size. Logo size
2. Change the favicon. The purple circle favicon does not look professional. I am not able to use my photo or my company logo.
3. Bug: Once you make more than one change, after pushing the “save meeting type” button, you will get an error message. You should make one change at a time, save it, refresh the page again and then make other changes.
4. Bug: The meeting cancellation email will be received with the subject of [Confirmed] regardless of what you have put in the subject line when you personalize that.
5. Bug: The Meeting Color does not work. The explanation in the question mark is wrong.
6. Improvement: adding a simple drag and drop or move up and down feature for reordering the questions.
7. The link of “2. Watch our overview video to learn how to use ACE Meetings.”, shared in your welcome email, is broken.
Ovi_from_ACE_and_SocialBee
May 9, 2024Hi arash52,
And thanks so much for the delicious tacos! They were yummy! :-D
Let me answer your points below:
1. I have resized my company logo, but after uploading the small logo, it shows up in the same size. Logo size
=> Can you pls email us the logo, and describe the issue to support@useace.com?
=> I'm not yet sure if this is a bug, a missing functionality, or if actually we do have a fixed size for your logo, so that we maintain a good design & consistency.
2. Change the favicon. The purple circle favicon does not look professional. I am not able to use my photo or my company logo.
=> Good point. Added to our internal roadmap.
3. Bug: Once you make more than one change, after pushing the “save meeting type” button, you will get an error message. You should make one change at a time, save it, refresh the page again and then make other changes.
=> I believe this was solved in the most recent release, but I'll ask my colleagues to (re)check it.
4. Bug: The meeting cancellation email will be received with the subject of [Confirmed] regardless of what you have put in the subject line when you personalize that.
=> I believe this was solved in the most recent release, but I'll ask my colleagues to (re)check it.
5. Bug: The Meeting Color does not work. The explanation in the question mark is wrong.
=> Thanks for flagging. We'll create an internal card for this.
6. Improvement: adding a simple drag and drop or move up and down feature for reordering the questions.
=> Yes, this is already on our internal roadmap.
7. The link of “2. Watch our overview video to learn how to use ACE Meetings.”, shared in your welcome email, is broken.
=> Thanks for flagging!
Thanks again for the bug reports & great suggestions. If you have any more, please keep them coming on support@useace.com or ovi@useace.com
ACE it,
Ovi