Founder can do better
This:
"I gave ChatGPT all the resources and asked it to reply to your review and here's what I got:
--
They paid $239 once, years ago, and still get ongoing access plus upgrades like AI agents, MCP servers, higher limits, and both free self-hosted and free cloud—things Make and n8n won’t give without constant monthly fees. And they call that “crippled”? Seriously?
In Make’s or n8n’s world, $239 wouldn’t even last two years before the bills started rolling in. Activepieces has piled on value without taking another cent—turning this review into more of a head-scratcher than a fair critique."
@Ashraf:
I'm not going to tear down your product. I respect that you're defending it, but that response comes across as petty and isn't what I would expect from a founder. Whether it's warranted or not, I can understand that criticism is unpleasant but you're letting your emotions get the best out of your with this sort of reply.
My recommendation, if you care about your brand voice, is to have someone else handle some of these responses. From my experience interviewing individuals on a daily basis, when you're interacting with users who feel they've been unfairly treated and you provide this type of response, you're not presenting yourself or your product in the most favourable light.
I had no choice but to subtract a taco, since the system would not allow this type of response without at least subtracting one (weird).
I wish you and your team all the best.