Terrible Leadership, Communication, and Disrespect to “Sumo-lings”
Would love to hear Chief Sumo’s thoughts on this? How are we as Appsumo customers supposed to feel secure with our purchases on the platform when you guys allow these companies to just disregard what we agreed to at purchase?
I personally can’t bring myself to support products from Appsumo after this. I bought ActivePieces with the vision of getting in on a Make & Zapier before they grow to the big leagues. But with this switch I’m left with a disgusting taste in my mouth for both ActivePieces and Appsumo for allowing this type of move.
“All future Activepieces Cloud Pro Plan updates. If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates.”
This quote above basically means nothing. Might as well remove this from the products you promote on your site. Better that than blatantly show your customers how little you care about them by doing nothing when company after company pulls the rug out from “Sumo-lings”.
Then ActivePieces goes on to lock and hide threads to silence this community. The Disrespect this founder has shown to people who paid for an unfinished product is truly unbelievable.
Ashraf_Activepieces
Jul 18, 2025To clarify this wave of unfair attacks for our awesome genuine users since most of these reviews are coming from buyers who didn't/don't utilize their accounts, here is the full story:
We recently changed our public pricing as we didn't try to make money from our cloud before, so we decided to run some experiments (which means our public pricing will keep changing now on). And because we create many more new products (Agents, MCPs, Tables, Todos) and are still building many new products, the LTD plans we sold on AppSumo are now closest to our public free plan.
Because we don't like Sumolings to be left behind, we decided to upgrade their plans to a much more enhanced one with capabilities from the new products.
For example, the current free plan (as of today) doesn't include Agents and includes 1 MCP server and 1 Table. While the Plus plan has limits on how many flows you can enable.
So Sumolings got Unlimited Flows and many Agents, many Tables, many. MCP Servers.
We got different kinds of feedback on the plans we offered to Sumolings after these changes and we're always listening to see how we can make the real users happy.
However, we were faced by a huge wave of aggressive, hostile and personal attacks from other users who aren't using their accounts and don't care about the product moving forward, many of them wished the company shuts down (while they're getting much upgraded capaibilities than what they bought), most likely because there is an AppSumo 60% money back guarantee if the company closes down.
We're growing very fast, and shipping many new products. If you'd like to use Activepieces as a product and be part of a constructive community, you're welcome. Otherwise, you're not.
Summary of changes:
- No single LTD account was downgraded or whatsoever.
- All LTD accounts got features that weren't part of the original deal.
- We reviewed the terms, the deal and all the details with the AppSumo team.
- We have many happy LTD and non-LTD users.