Acceptable UX and options, but mails don't go through
Being using Acumbamail for several months and the service simply doesn't work as it should. List management is fine, mail editing is ok and campaign sending options are decent, but the service simply doesn't work.
Most of the times the emails don't go through gmail and hotmail inboxes, which account for 95% of my email database. Sometimes they go to spam, but most of the times they are completely banned, not even in spam. I did clean my mailing list, I did a lot of optimization. I even get a 99% delivery success in other platforms, then Acumbamail returns the same 99% delivery success, but then only independent email addresses list the mail as open. Not a single mail arrives to GMail and Hotmail inboxes.
Maria_Acumbamail
Edited Oct 7, 2024Hello,
We are sorry for your bad experience, all our campaigns are delivered with the tool is fully transparent at this point, in the campaign report you can have the detail of each of your subscribers, now the quality of your lists is key in possible antispam measures.
Remember that the big email managers focus fundamentally on the response of subscribers to your campaign, and based on this they send or not a spam campaign.The cleaning of the lists is a fundamental process in email marketing, have an extinction policy that removes from your lists campaign by campaign to all uninterested subscribers, and of course do not add any mail without double opt-in.
If you already received assistance and would like to update your review, here you can find the form: https://tacochange.paperform.co/
Regards,