Account Blocked
I bought this several months ago. I use it mainly for making landing pages, haven't use the email campaign that much yet. And today, suddenly my account got blocked for no reason?!? All the things I created suddenly disabled, so nobody can go to the websites... This is very unprofessional!!!
The info only says "account blocked, please email our support", which is very difficult to find (FYI, I find your email address from AppSumo). I have emailed and still no response. Very very disappointing! Stuff like this shouldn't happen to paying customer! And once again, I didn't spam or anything. I haven't even use the email feature that much, only making landing pages.
Oh... and worse, when people go to my websites, Acumbamail use it for advertising "This web is disabled. If you want to create web quickly, buy our plan". Seriously???
Hope this got resolved quickly
Maria_Acumbamail
Sep 4, 2025Hello Har,
It is very likely that your account was blocked due to a long period of inactivity. This is a security measure. You can contact our support team, who will be happy to assist you and follow up on this matter. We’re usually very quick at resolving these types of requests. If you could kindly consider updating your review after your inquiry is resolved, we would greatly appreciate it.
Regards