I am someone who has been troubled by email marketing for years. Mailchimp, MailerLite, etc. I have experienced numerous email marketing platforms.

However, discovering Acumbamail has been lucky.

Firstly, the email delivery is very fast. As soon as you press send, it arrives. I have never experienced such speed before. The emails go straight to the inbox without discrimination.

When they occasionally enter the spam folder, customer support helps find a solution.

The convenience of having free website landing pages is also an advantage.

Moreover, being able to have an unlimited customer list means there’s no pressure when sending emails.

If you don’t send emails often, there is no better option. You don’t have to pay $100 a month just because your email subscribers have increased. Other services charge more just for having a larger subscriber list, even if you don’t send out emails.

You can receive surveys from people through the survey feature, which is included in the basic functionality.

An automatic email integration feature is offered. If you use Zapier, then Acumbamail supports integration. Even if not, you can automatically send emails to subscribers using the in-house auto feature.

However, improvements are needed.

Zapier is expensive. I hope they will support ActivePieces.
For those who don’t sign up for Zapier, it would be great to have an in-built Google Sheets integration feature.

Your customer service response times are slow.
I would like you to expand customer support to enable chatting with a person instead of via email for faster service. (ticketing system)
It is hard to receive a reply within a day when sending emails, but I hope for a response eventually.

Please include a feature that automatically adds those who fill out surveys as subscribers. It's cumbersome to download the list of emails from the surveys and manually add them as subscribers.