Server Not Operational – Request for Immediate Assistance
Email Server Not Operational – Request for Immediate Assistance
I am writing to express my frustration regarding the fact that my email server is still not operational. This is causing a significant disruption to my work, and I need this issue resolved as soon as possible.
If you are unable to provide the necessary assistance to fix this problem immediately, please confirm so I can contact AppSumo — who sold me the Tier 4 plan — to seek support directly.
I expect your prompt response and a clear solution to this issue.
Best regards,
Maria_Acumbamail
Aug 12, 2025Hello Sagesprime,
Thank you for reaching out, and we're sorry to hear you're experiencing issues.
We’d like to assure you that our email infrastructure is operating at 100% and we have not experienced any service outages on our end. It’s possible that the issue is related to a configuration or account specific setting.
To assist you more effectively, we kindly ask that you contact our support team directly, so we can take a closer look at your setup and help you resolve the problem as soon as possible.
Once we’ve helped you get everything up and running, we’d truly appreciate it if you could take a moment to update your review accordingly.
We’re here to help and look forward to getting this sorted quickly.
Regards,