Had so many issues trying to get this to show the stars at all in the first place. Turns out they do not display for your home page, only the other pages. Eventually got it showing on the home page after begging the help desk to sort it out. Now that the stars are showing they don't update when new reviews come in. Currently it's showing how many reviews I had several months ago.
Extremely disappointing and a huge waste of money.
Founder Team
AddStars
May 9, 2024
Thank you for your feedback. I'm glad to hear the review stars are appearing on Google as expected. I understand the two points you've raised - that stars don't show on the website homepage, and they don't update immediately when new reviews come in. While I wish we could display stars on the homepage, Google unfortunately doesn't allow this. We've tried to make it clear across our sites, Q&As,...
Bought this deal and tried to set it up on the site, using support from the addstars team. It's been 6 weeks and a few attempts at getting the snippets to work. Waited for google to re-index the site after each intervention, and still no stars showing in the search results. Doesn't seem to function for me, will probably return it shortly.
Founder Team
AddStars
May 9, 2024
Hi, we do have thousands of sites where this works, but there could be some anomalous reason it doesn't on your site. Please feel free to return the product to the AppSumo store. Alternatively, go back to support and let us help you resolve the issue.
I had some trouble because of caching plugins not showing the stars but Support team, Morris and Adam have been super helpful. The stars are now showing on a majority of the pages, which is awesome and exactly what I wanted for my client. I'm super happy with AddStars and can't wait to use this as an upsell to clients because the value is absolutely there, and this app can mean extra dollars in my pocket, but most importantly, helpful to my clients to boost their online prestige and reputation. Again, very pleased overall. 5 tacos hands down. Thanks again.
Have had this now for about 3 weeks and my ratings are now appearing on most of my pages. Support has been patient with me and very helpful. Easy to install and should increase Organic click-through rates. Now, just waiting for Product Reviews to be added as a platform so I can get another couple of hundred reviews added to the ratings.
Verified purchaser
Absolutely Terrible
Had so many issues trying to get this to show the stars at all in the first place. Turns out they do not display for your home page, only the other pages. Eventually got it showing on the home page after begging the help desk to sort it out. Now that the stars are showing they don't update when new reviews come in. Currently it's showing how many reviews I had several months ago.
Extremely disappointing and a huge waste of money.
AddStars
May 9, 2024Thank you for your feedback. I'm glad to hear the review stars are appearing on Google as expected. I understand the two points you've raised - that stars don't show on the website homepage, and they don't update immediately when new reviews come in. While I wish we could display stars on the homepage, Google unfortunately doesn't allow this. We've tried to make it clear across our sites, Q&As,...
Share AddStars
Verified purchaser
Does not work.
Bought this deal and tried to set it up on the site, using support from the addstars team. It's been 6 weeks and a few attempts at getting the snippets to work. Waited for google to re-index the site after each intervention, and still no stars showing in the search results. Doesn't seem to function for me, will probably return it shortly.
AddStars
May 9, 2024Hi, we do have thousands of sites where this works, but there could be some anomalous reason it doesn't on your site. Please feel free to return the product to the AppSumo store. Alternatively, go back to support and let us help you resolve the issue.
Many Thanks
Share AddStars
Verified purchaser
Super helpful support and great product
I had some trouble because of caching plugins not showing the stars but Support team, Morris and Adam have been super helpful. The stars are now showing on a majority of the pages, which is awesome and exactly what I wanted for my client. I'm super happy with AddStars and can't wait to use this as an upsell to clients because the value is absolutely there, and this app can mean extra dollars in my pocket, but most importantly, helpful to my clients to boost their online prestige and reputation. Again, very pleased overall. 5 tacos hands down. Thanks again.
Share AddStars
Verified purchaser
Does as it says on the box
Have had this now for about 3 weeks and my ratings are now appearing on most of my pages. Support has been patient with me and very helpful. Easy to install and should increase Organic click-through rates. Now, just waiting for Product Reviews to be added as a platform so I can get another couple of hundred reviews added to the ratings.
Share AddStars
Verified purchaser
Addstars User ID
I just bought AddStars but when I go to open it I am asked for AddStars User ID.
Can you advise where I may get that?
Thank you.
AddStars
May 9, 2024Hi rla. Could I ask that you connect to our live chat support, please, we can screen share, and resolve any issue you have.
Support times are UK Monday-Friday 8am till 6pm
Thanks
Share AddStars