Adilo Questions

Showing 1 - 20 of 581 questions

Q: What's going on??

I can't log into my account and my videos are now not working. There is zero response from the support and zero communication. Absolutely unprofessional! Who is the founder?

tomas59Sep 16, 2025
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Founder Team
Vivian_Adilo

Vivian_Adilo

Sep 17, 2025

A: Hello Tom

Apologies for the inconvenience

Did you share this issue on hello@adilo.com?

Please kindly share a recording of the issues you're facing through hello@adilo.com

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Q: Server down and support is not transparent about it

I have a tier 4 and non of the videos are loading might be due to ssl certificate of their server...support is not helpfull and this has been for a very long time

aelsharawiPLUSSep 15, 2025
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Founder Team
Vivian_Adilo

Vivian_Adilo

Sep 16, 2025

A: Hello

We sincerely apologize for the inconvenience

We are working to resolve as quickly as possible

Thanks for your patience and understanding.

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Q: Adilo is cancelling Ltd. accounts???

Is it true that Adilo is cancelling lifetime deals for users that bought them – in another words keeping their money and cancelling their accounts?

siven111Sep 1, 2025
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Q: This is shut down business.. ? The LTD is getting revoked and subscription is MUST.. Can you clarify..

Rich2025PLUSAug 29, 2025
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Q: Servers have been down? For how long?

When is this going to be fixed? All of my embedded videos are giving an error. I use them for trailers, courses, landing pages, EVERYTHING.

Thank you

gina20Jul 20, 2025
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Founder Team
Vivian_Adilo

Vivian_Adilo

Jul 20, 2025

A: Hello

Apologies for the inconvenience

We are working to get this fixed immediately

Please bear with us

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