Q: I paid $79 for a Tier 1 account which included:
- video branding and watermarking
- lead captures, CTAs and ...
interaction tools - DRM anti-piracy - as well as all Future growth plans
Testing out my video player I discover that I am locked out of - Player Branding - i can't capture emails before the video - when I try to add an in-video Email CTA doesn't save or appear in the timeline - there's no viral share for before video in the interaction tools - there is no watermarking
That’s statement is incorrect. If you click on “View product details” button on this page further down it says Features included in all plans: video branding and watermarking. I am also locked out of the before video CTAs which include email sign up and viral sharing.
Q: Question: Why do I have to encourage you all to screenshot the offerings on this page and limits and features?
Should we have to write emails such as these?
The offer on Appsumo included Watermarking not as part of the associated "plan" but as part of the overall deal for all users. I understand you are stripping it from plans but you cannot strip additional permissions and access not related to the monthly plans especially if they are not related to the plans but separated by the deal you offered.
The offerings for those that purchased included: The Video Branding and Watermarking
(include image of the "FEATURES INCLUDED IN ALL PLANS")
As well as 5000 Dynamic Watermarkings Sessions per month for Tier 5 and above. (Tier 3 = 2000 sessions and Tier 4 = 3000 session)
(Include screenshots of Tiers)
Note: 2 legitimate questions have been asked and there is nothing that should allow this Question to be declined.
Your answer is a bit confusing. Are you saying we are still having it removed and being forced to purchase in order to use? Or are you saying that we will continue to be able to use without an additional purchase as indicated on the OG listing?
We were promised the DRM feature as part of the deal THAT WE ALREADY PURCHASED. "These features will purchased as an add-on... you only purchase when you need it" doesn't make sense.
1.Are you honoring your deal and allowing us to keep the DRM's we already purchased? 2. Also, the deal terms say we can purchase additional DRM's at $5 per 100. The email says $25. Which is it?
Q: Adilo have just gone back on their promise to keep the plans as is.
They just announced that from August 1st, all security features will become chargeable. What's the point of a "lifetime" deal if companies such as Adilo keep changing the deal?
Got the same email. I reached out and that will affect how negative or positive my comments and updated review will be. I have a lot to say if they provide the response that LTD users are affected and they will not like it.
I reached out too, their reply was "we're not reducing your plan, but the stuff in email will be chargeable if you use it". So they are going back on the deal on removing a bunch of stuff.
Thanks for posting this, I got a email saying it would go into effect on July 1st. Its really making me think twice about renewing my plus membership and Appsumo altogether. I hope we can get some type of refund.
Since comments are being taken down I'll just say screenshot the deals now before they get changed. And as for the question: Why can't I post a comment giving instructions as to how to go about securing our investment by a company changing terms?
Q: Adilo site is been down for days now.
All pages with embedded videos are showing 502 Bad Gateway nginx/1.18.0 (Ubuntu)
I can't see the Adilo video I embedded on my course site at all, and when I log in to the Adilo website, all information including the video has been deleted! My customers are not seeing the videos!
Q: I paid $79 for a Tier 1 account which included: - video branding and watermarking - lead captures, CTAs and ...
interaction tools
- DRM anti-piracy
- as well as all Future growth plans
Testing out my video player I discover that I am locked out of
- Player Branding
- i can't capture emails before the video
- when I try to add an in-video Email CTA doesn't save or appear in the timeline
- there's no viral share for before video in the interaction tools
- there is no watermarking
Can you please activate these features for me?
Vivian_Adilo
Jul 20, 2024A: Hello
The $79 does not come with watermarking and DRM licenses
You can confirm here on appsumo
For the other issue
Please, share a recording and forward to hello@adilo.com
Apologies for the inconvenience
Share Adilo
Verified purchaser
That’s statement is incorrect. If you click on “View product details” button on this page further down it says Features included in all plans: video branding and watermarking. I am also locked out of the before video CTAs which include email sign up and viral sharing.
Q: Question: Why do I have to encourage you all to screenshot the offerings on this page and limits and features?
Should we have to write emails such as these?
The offer on Appsumo included Watermarking not as part of the associated "plan" but as part of the overall deal for all users. I understand you are stripping it from plans but you cannot strip additional permissions and access not related to the monthly plans especially if they are not related to the plans but separated by the deal you offered.
The offerings for those that purchased included:
The Video Branding and Watermarking
(include image of the "FEATURES INCLUDED IN ALL PLANS")
As well as
5000 Dynamic Watermarkings Sessions per month for Tier 5 and above. (Tier 3 = 2000 sessions and Tier 4 = 3000 session)
(Include screenshots of Tiers)
Note: 2 legitimate questions have been asked and there is nothing that should allow this Question to be declined.
Vivian_Adilo
Jun 5, 2024A: Hello
We apologize for how this makes you feel
You will still be able to access these features
But this time, these features will purchased as an add-on
You only purchase when you need it .
Please, reach out to us on hello@adilo.com for more information
Share Adilo
Verified purchaser
Your answer is a bit confusing. Are you saying we are still having it removed and being forced to purchase in order to use? Or are you saying that we will continue to be able to use without an additional purchase as indicated on the OG listing?
Verified purchaser
We were promised the DRM feature as part of the deal THAT WE ALREADY PURCHASED. "These features will purchased as an add-on... you only purchase when you need it" doesn't make sense.
1.Are you honoring your deal and allowing us to keep the DRM's we already purchased? 2. Also, the deal terms say we can purchase additional DRM's at $5 per 100. The email says $25. Which is it?
Q: Adilo have just gone back on their promise to keep the plans as is.
They just announced that from August 1st, all security features will become chargeable.
What's the point of a "lifetime" deal if companies such as Adilo keep changing the deal?
Share Adilo
Verified purchaser
Got the same email. I reached out and that will affect how negative or positive my comments and updated review will be. I have a lot to say if they provide the response that LTD users are affected and they will not like it.
Verified purchaser
I reached out too, their reply was "we're not reducing your plan, but the stuff in email will be chargeable if you use it". So they are going back on the deal on removing a bunch of stuff.
Verified purchaser
Thanks for posting this, I got a email saying it would go into effect on July 1st. Its really making me think twice about renewing my plus membership and Appsumo altogether. I hope we can get some type of refund.
Verified purchaser
I cancelled my renewal for Plus because the number of deals that either get cancelled or reduced makes it not worth it anymore.
Verified purchaser
seems like appsumo removed the review section for this tool ... what´s going on really
Verified purchaser
Since comments are being taken down I'll just say screenshot the deals now before they get changed. And as for the question: Why can't I post a comment giving instructions as to how to go about securing our investment by a company changing terms?
Q: Adilo site is been down for days now.
All pages with embedded videos are showing
502 Bad Gateway
nginx/1.18.0 (Ubuntu)
Share Adilo
Hello
The issue has been resolved
We apologize for the inconvenience.
Q: The Adilo website and servers seem to be down.
I can't see the Adilo video I embedded on my course site at all, and when I log in to the Adilo website, all information including the video has been deleted!
My customers are not seeing the videos!
Please check this urgently!
Share Adilo
Hello,
An agent responded to you on chat. Please kindly share a screenshot of what they see on the chat
Verified purchaser
It's still down!
The issue has been resolved
We apologize for the inconvenience.