Vivian- Is this bummer true? -- TRANSITION AWAY FROM LIFETIME HOSTING Effective immediately,Adilo will no longer provide lifetime video hosting While we hove proudly supported thousands of users this model for years,the reality is the cost bandwidth. storage, encoding. and related services at scale has become unsustainable.Continuing lifetime hosting would directly threaten the survivability
Q: I paid $79 for a Tier 1 account which included:
- video branding and watermarking
- lead captures, CTAs and ...
interaction tools - DRM anti-piracy - as well as all Future growth plans
Testing out my video player I discover that I am locked out of - Player Branding - i can't capture emails before the video - when I try to add an in-video Email CTA doesn't save or appear in the timeline - there's no viral share for before video in the interaction tools - there is no watermarking
That’s statement is incorrect. If you click on “View product details” button on this page further down it says Features included in all plans: video branding and watermarking. I am also locked out of the before video CTAs which include email sign up and viral sharing.
Q: Question: Why do I have to encourage you all to screenshot the offerings on this page and limits and features?
Should we have to write emails such as these?
The offer on Appsumo included Watermarking not as part of the associated "plan" but as part of the overall deal for all users. I understand you are stripping it from plans but you cannot strip additional permissions and access not related to the monthly plans especially if they are not related to the plans but separated by the deal you offered.
The offerings for those that purchased included: The Video Branding and Watermarking
(include image of the "FEATURES INCLUDED IN ALL PLANS")
As well as 5000 Dynamic Watermarkings Sessions per month for Tier 5 and above. (Tier 3 = 2000 sessions and Tier 4 = 3000 session)
(Include screenshots of Tiers)
Note: 2 legitimate questions have been asked and there is nothing that should allow this Question to be declined.
Your answer is a bit confusing. Are you saying we are still having it removed and being forced to purchase in order to use? Or are you saying that we will continue to be able to use without an additional purchase as indicated on the OG listing?
We were promised the DRM feature as part of the deal THAT WE ALREADY PURCHASED. "These features will purchased as an add-on... you only purchase when you need it" doesn't make sense.
1.Are you honoring your deal and allowing us to keep the DRM's we already purchased? 2. Also, the deal terms say we can purchase additional DRM's at $5 per 100. The email says $25. Which is it?
Q: Adilo is cancelling Ltd. accounts???
Is it true that Adilo is cancelling lifetime deals for users that bought them – in another words keeping their money and cancelling their accounts?
Share Adilo
Q: This is shut down business.. ? The LTD is getting revoked and subscription is MUST.. Can you clarify..
Share Adilo
Q: Servers have been down? For how long?
When is this going to be fixed? All of my embedded videos are giving an error. I use them for trailers, courses, landing pages, EVERYTHING.
Thank you
Vivian_Adilo
Jul 20, 2025A: Hello
Apologies for the inconvenience
We are working to get this fixed immediately
Please bear with us
Share Adilo
same here
Verified purchaser
Do you have any updates? It still shows me an error.
Vivian- Is this bummer true? -- TRANSITION AWAY FROM LIFETIME HOSTING
Effective immediately,Adilo will no longer provide lifetime video hosting
While we hove proudly supported thousands of users this model for years,the
reality is the cost bandwidth. storage, encoding. and related services at scale has
become unsustainable.Continuing lifetime hosting would directly threaten the
survivability
Q: I paid $79 for a Tier 1 account which included: - video branding and watermarking - lead captures, CTAs and ...
interaction tools
- DRM anti-piracy
- as well as all Future growth plans
Testing out my video player I discover that I am locked out of
- Player Branding
- i can't capture emails before the video
- when I try to add an in-video Email CTA doesn't save or appear in the timeline
- there's no viral share for before video in the interaction tools
- there is no watermarking
Can you please activate these features for me?
Vivian_Adilo
Jul 20, 2024A: Hello
The $79 does not come with watermarking and DRM licenses
You can confirm here on appsumo
For the other issue
Please, share a recording and forward to hello@adilo.com
Apologies for the inconvenience
Share Adilo
Verified purchaser
That’s statement is incorrect. If you click on “View product details” button on this page further down it says Features included in all plans: video branding and watermarking. I am also locked out of the before video CTAs which include email sign up and viral sharing.
Q: Question: Why do I have to encourage you all to screenshot the offerings on this page and limits and features?
Should we have to write emails such as these?
The offer on Appsumo included Watermarking not as part of the associated "plan" but as part of the overall deal for all users. I understand you are stripping it from plans but you cannot strip additional permissions and access not related to the monthly plans especially if they are not related to the plans but separated by the deal you offered.
The offerings for those that purchased included:
The Video Branding and Watermarking
(include image of the "FEATURES INCLUDED IN ALL PLANS")
As well as
5000 Dynamic Watermarkings Sessions per month for Tier 5 and above. (Tier 3 = 2000 sessions and Tier 4 = 3000 session)
(Include screenshots of Tiers)
Note: 2 legitimate questions have been asked and there is nothing that should allow this Question to be declined.
Vivian_Adilo
Jun 5, 2024A: Hello
We apologize for how this makes you feel
You will still be able to access these features
But this time, these features will purchased as an add-on
You only purchase when you need it .
Please, reach out to us on hello@adilo.com for more information
Share Adilo
Verified purchaser
Your answer is a bit confusing. Are you saying we are still having it removed and being forced to purchase in order to use? Or are you saying that we will continue to be able to use without an additional purchase as indicated on the OG listing?
Verified purchaser
We were promised the DRM feature as part of the deal THAT WE ALREADY PURCHASED. "These features will purchased as an add-on... you only purchase when you need it" doesn't make sense.
1.Are you honoring your deal and allowing us to keep the DRM's we already purchased? 2. Also, the deal terms say we can purchase additional DRM's at $5 per 100. The email says $25. Which is it?