pixelpossumpixelpossum
pixelpossumPLUS
Jul 20, 2024

Q: I paid $79 for a Tier 1 account which included: - video branding and watermarking - lead captures, CTAs and ...

interaction tools
- DRM anti-piracy
- as well as all Future growth plans

Testing out my video player I discover that I am locked out of
- Player Branding
- i can't capture emails before the video
- when I try to add an in-video Email CTA doesn't save or appear in the timeline
- there's no viral share for before video in the interaction tools
- there is no watermarking

Can you please activate these features for me?

Founder Team
Vivian_Adilo

Vivian_Adilo

Jul 20, 2024

A: Hello

The $79 does not come with watermarking and DRM licenses

You can confirm here on appsumo

For the other issue

Please, share a recording and forward to hello@adilo.com

Apologies for the inconvenience

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Verified purchaser

That’s statement is incorrect. If you click on “View product details” button on this page further down it says Features included in all plans: video branding and watermarking. I am also locked out of the before video CTAs which include email sign up and viral sharing.