Q: Sign up Button
Hello,
I have purchased your offer. The activation is a bit difficult because I have to click on Sign Up after being redirected to your site. But there is no sign up button! I am redirected to the login page but without an account I cannot activate the product.
Where should the sign up button be?
3. You'll be redirected to our partner's site to complete registration.
4. Click the "Sign Up" button. << ?
Thank you
Masud_aDirectory
Jan 9, 2025A: Please go to the AppSumo product page and find our product. After clicking on it, you will be redirected to the product activation page. then click 'Activate.' You will be redirected to our site, where you will see a form. Fill out the form and verify your email. If you encounter any issues, please contact our support team at: https://adirectory.io/support/
Feel free to reach out if you need any assistance or further clarification!
Best regards,
The aDirectory Team
Verified purchaser
That's very funny.
The whole time I only got to the login page and now the form appears after your answer. Ok. It seems to work now. Thank you :D
Verified purchaser
i've been waiting for a few days (2+) for your support to fix my license not activating as well. Reached out several times
Verified purchaser
Hello,
Thank you for reaching out, and I apologize for the inconvenience earlier. It seems your previous support ticket might have been missed, as we handle many customers daily. Can you please provide me with your support ticket ID? or create new support ticket here : https://adirectory.io/support/
Feel free to reach out if you need any assistance or further clarification!
Best regards,
The
Verified purchaser
Masud_aDirectory - I just did - didn't have a #....urgently waiting on this to be resolved asap.