Q: After activating the AppSumo Deal (Registration) i got this mail: We're sorry to see you cancel your Adscook subscription.
Your current plan will end on Jul 20,2024. After that you will lose your unlimited access to Adscook's features which include,,,
My current plan
No Plan
Lol?
Kate_Adscook
May 15, 2024A: Hi Joel, I have double checked, and I do not see any unanswered emails in our support inbox. Can you please forward it to kate@adscook.com? I am sorry for any inconvenience!
Verified purchaser
Hi Joel,
The users get this email when refunding from Appsumo or canceling their subscription in Adscook.
I guess, you had an old plan from Adscook, and then you bought a new license from Appsumo, and activated it with your previous email, so your new plan got canceled.
Could you please send your email to support@adscook.com and we will check it asap.
joel_mPLUSVerified purchaser
We contacted the support already before as we ordered the first time with another account and could not activate. no reply for more than a week. now I contacted the support again after your reply. Again no reaction