Having only just started using it, it's pretty intuitive.

My interactions with support, so far, have been excellent.

I've streamlined communications going to business. Having ability to get assistant to screen messages first, then ascend, as necessary, saves me a lot of time.

Sales pipeline looks good. Once I can access it via zapier / api, it'll be more useful. Right now, I can't comment on this feature, because I'm not using it.

I hate commenting on roadmaps. Yes, the roadmap looks awesome. But, as most sumolings know (by now), many vendors fail to fulfil their appsumo roadmap promises.

In saying that, I'm looking forward to seeing what happens as this product develops more.