Afficone Reviews

I really want to love this product—I feel it has a lot of potential. However, my experience has been frustrating to say the least by significant issues with customer support. I've been trying to get in touch with support for weeks, sending messages through their bot and emailing directly, but I haven’t received any responses.

In addition to the lack of communication, I’ve also found it even more frustrating that there are few to no videos, tutorials, or how-to guides available to help users get started or troubleshoot issues.

I’m hesitant to launch my affiliate program using this because I have a couple of questions that need answers first. I hope the team improves their communication and provides better resources for users.

I never give bad reviews unless trying everything not to fails. But In many many many efforts of reaching out to afficone , even trying through APPSUMO to get in contact with someone , after weeks of this still nothing. we had Hi hopes for this App but there are many questions as we are not familiar with an app such as this. But we figured the promise of good customer support would make it easier for us to figure out. So we really haven't been able to use the app, Even if we had, I now might be glad we didn't because it would be more tragic to have all of our affiliates in this system and to have something go wrong and never be able to get help. It seems as though they have abandon their software. We now feel officially stolen from.

I'm pretty sure this program is either out of business or will soon be there due to lack of infrastructure and support. While the user interface actually looks really simple (exactly what I was looking for as a replacement for our more robust system), the confusion set in from the very setup when I decided to opt for their "demo" account portal to become familiar with the program. Installing the plugin to integrate with our WooCommerce system got derailed with errors for using a "demo token"... but when creating a new portal (for realsies) the account kept saying it was in "demo mode" and we couldn't figure out how to make it switch over. The documentation for this software is almost non-existent and repeated attempts at contacting their support over almost a week now have gone completely unanswered and not even an acknowledgement email has been received from their system. Judging from the lack of answers here on AppSumo for recent questions, I'm getting the feeling that this program's launch wasn't well-planned and doesn't have the staffing to support new customers. This is one of the rare times I'll be refunding. Disappointing because, if it worked, the interface and functionality were very promising. :-(

Works pretty well for our use case, i hope to see these guys expand and stick around

Took a few seconds to understand, i love that i was able to set a custom domain instantly

Afficone definitely provides the best value in the market right now

Here's a few feature requests:
→ Allow excluding customers that got refunded, from calculation
→ Right now there's only 1 time commission. Allow us to set time limits. for example (1 - 6 months) payout of the commission amount.

The second one is very important because it motivates affiliates to provider better service and work harder with their affiliates

Everything you've ever wanted from an affiliate sellers platform