Broken Promises - No BYOK
Bought Tier 1 for this and now they are removing BYOK from July 2025 so stuck with a product that only offers Haiku 3.5 and GPT-4o Mini even though much better models are available.
Wish I had not purchased this now. The BYOK was part of Tier 1 deal. They should not be allowed back on AppSumo again.
The product is pretty useless and the latest LLMs like Gemini do better with research/reasoning etc. The rebrand is also confusing. The UI is outdated and small text, no very easy to use.
Give this one a miss if it appears again, trust me!
support6274
Sep 11, 2025Hey there, Sumo-ling! 👋
We hear your concerns and want to clarify a few things. BYOK and API features were retired across the platform for all users, not just Tier 1 or AppSumo customers, because usage was very low while requiring significant engineering resources to maintain. This allowed us to focus on maintaining and improving core features for all users.
Your AppSumo LTD deal remains fully intact - you still have access to the AI models included in your plan, and your original benefits continue to apply. The rebrand to Logically.app was part of our long-term vision, with a goal to serve everyone better and continue improving the platform as we progress.
Our goal is simply to deliver a stronger, more sustainable product with even more powerful features. Keep an eye out — there’s plenty more exciting updates coming your way! 🚀 We truly appreciate you being part of the community! 🙏❤️
— The Logically.app Team
🌐 https://logically.app