ZevsMaticQ: Data privacy, encryption, and client asset security
How does Agency Handy ensure client data privacy and security in a real agency environment, specifically regarding encryption (in transit and at rest), access control, and data isolation between clients? I need to understand how sensitive marketing assets, brand files, and campaign materials are protected, including compliance with standards such as GDPR, how user permissions and access logs are handled, and whether there are safeguards to prevent unauthorised access or data leaks when managing multiple clients within the same workspace.
Rashik_AgencyHandy
Apr 5, 2026A: Hey, great question.
Your data is safe with us. Everything is encrypted, both when it's stored and when it's being transferred. Nobody can intercept or read it.
We're fully GDPR compliant since July 2025. That means we follow the strictest data protection rules out there. Every vendor we work with also has to meet those same standards before we share anything with them.
Inside Agency Handy, you control who sees what. You can set permissions for each team member so they only access what they need. And your clients? They only see their own portal. One client can never see another client's files, tasks, or invoices. It's completely separated.
We also don't keep data forever. Once it's no longer needed, we delete or anonymize it. Our compliance team checks this regularly to make sure nothing slips through.
Here's our full GDPR page if you want the details: https://www.agencyhandy.com/gdpr/
Let me know if you have any other questions.
Zevs any client you add receives emails and newsletters from Agency Handy even though clients have nothing to do with them on top of that they are adding AI meaning it will have access to all your business data and client info so that should tell you a lot.
We only send emails to superadmins to the company members.
Rashik, please explain the input from Wonka, as it seams to be a contradiction to what you wrote above???
It’s important that no commercial are used to send to any clients and that even not the developers has access to clients data and files.
I wrote already. We have no reason to update your clients about our product. We don't really push any emails other than product updates. We exclusively send the emails to superadmins only
My customers received sales-related emails from Agency Handy. In fact, another user mentioned this issue too here:
https://community.agencyhandy.com/t/offensive-sales-tactics-not-acceptable/157
I am not sure why my customers' emails were collected and used to send Agency Handy emails, but it has happened twice in the past.
Yeah we communicated with that customer and he had a client as superadmin or something along that line. We have been sending weekly emails for 2.5 years. Two people getting an email shouldn't mean we send emails to clients. More likely those had some issues and were the annomly