Verified purchaser
Great concept but buggy
Agency Handy has some really standout features but they seem more focused on their flashy roadmap than improving the current problems.
Pros:
Automatic recurring task creation when someone buys a recurring service.
Productized service packages with checkout.
Intake forms which act like questionnaires, pre/ post checkout
Client portal is nice
Cons:
-There are many cons but the team is responsive, however the bug fixes take forever.
-Clients do not add to client list from new order
-Leads do not add to leads list from anywhere, seems to be manual
-Embed codes are useless and not responsive
-"Save" and "Create" buttons stop working when creating and updating forms
-No email automation
Conclusion:
This tool is worth it just for the productized service and automated recurring task feature if they get rid of the problems when creating forms.
If they stop their shiny road map, focus everybody on existing problems, make the client/lead lists usable, and add email automations, this tool will absolutely replace Honeybook for me.
Its not too much to ask that a tool works as stated, no one wants more features when existing features don't work properly.
Rashik_AgencyHandy
Feb 1, 2026Hey, sorry to see that you've faced issues. We actually prioritize solving any existing issues over launching new features. Even in our sprints, we dedicate time to solve any bugs immediately.
Over the last 2 months, we have seen a decline in reported issues after we spent a significant time dedicated to this.
Let me take a look into the issues you're facing and check why it wasn't solved faster.