A: Hello,

I am sorry to hear about the friction with Amazon SES. That is usually a standard integration, so we definitely want to investigate why it failed for you. Please send the specific error logs to support@agenticflow.ai so our engineering team can look into it immediately.

Regarding "24-Hour Agent Use":
Yes, our agents are designed to operate 24/7, but it is important to understand the architecture:

1. THE ARCHITECTURE (ReAct)
Our agents follow the ReAct (Reason + Act) pattern. This means they are "Event-Driven." They do not run in an infinite background loop on their own; they stay dormant until they receive a signal to wake up, think, and act.

2. HOW TO ACHIEVE CONTINUOUS OPERATION
To have an agent work "without interruption" around the clock, you simply need to set up a Trigger.
- Scheduled Trigger: You can set the agent/workflow to run every 15 minutes, every hour, etc., to check for new tasks.
- Webhook Trigger: External systems can wake the agent up instantly whenever an event occurs.

You can read more about configuring these triggers here: https://docs.agenticflow.ai/ai-agents/trigger

We hope to help you resolve the SES issue so you can see the platform's full potential.

Best,
Sean