Hey Tony, sorry to hear you feel this bundle missed the mark. You’re right that this particular deal is non-refundable since it was a special one-year bundle (with 4 tools!).
With Freepik, results can sometimes vary depending on the prompts and features used, but you should still be seeing strong outputs and full access for the year you purchased. If that’s not the case, please reach out to support@freepik.com so they can help troubleshoot.