Q: Mobile format?
Hi i just purchased this but found that the portrait videoformats from e.g. iPhones is converted to landscape videoformat? Is it not possible to keep the original format?
brianostergaardPLUSJul 14, 2025
Founder Team
Lisa_Aicoosoft
Sep 14, 2025A: Thank you for your feedback. We are continuously working to improve our services and product quality, and recently released version 6.8.1. We are already working on the version support for vertical screen resolution on mobile devices that you mentioned, and will release a new version soon. Please continue to support our products and services. Thank you very much!
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