My 2nd code didn't activate. MY account still reads "Tier 1". Can someone assist?
Founder Team
AiPPT_Team
Apr 27, 2026
A: Hi. We've sent you a reply via email — could you please check your inbox? (It might have landed in the spam folder, so it's worth a look there too.)
Hello, today I bought tier number one, then I spent my banana credits, and then I decided to upgrade into tier two to have more banana credits. As I understand, it's the double, but unfortunately the account didn't upgrade. and it says I have zero banana credits can you adjust that and give me the 600 banana credits that the tier 2 has because I understand it has one thousand and two hundreds and I use just 600 corresponding to the first tier thank you
Founder Team
AiPPT_Team
Apr 21, 2026
A: Hi. We fully understand your concern. We have contacted you via email — please check your inbox (and spam folder, just in case). If you still haven't received any email from us, please let us know. :)
Hola: Estoy conociendo su producto, me parece buena opción aunque hay algunas dudas acerca de la cantidad de diapositivas que se pueden generar, en la descripción aparece lo siguiente:
"Maximum AI-generated slides per work 20"
¿Eso significa que mi presentación sólo tendrá 20 diapositivas? Según entendí, el software de basa en IA, por lo que si ingreso un documento (ej. PDF) el programa sólo me...
Founder Team
AiPPT_Team
Apr 21, 2026
A: Hi. Thank you for your interest. If you upload a document to generate slides, AiPPT will create a corresponding number of slides based on the actual content. Additionally, the maximum character limit for document uploads is 10,000 characters.
I noticed that the latest AI models (such as GPT5.4, Claude 4.6, etc.) don't appear to be supported yet.
Could you please share whether there are any plans to integrate newer AI models in the future? I believe this would greatly enhance the user experience.
Founder Team
AiPPT_Team
Apr 17, 2026
A: Hi. Thank you for your interest in AiPPT. We have forwarded your valuable feedback to our team for careful review. We may add more AI models in the future. Please stay tuned. :)
Q: Quality, Future Development, and Customer Support?
Third try... earlier attempts were ModBot-cancelled.
I’m seeing a pretty basic app right now. Functionality feels limited, and while AppSumo has hyped it up (surprise, surprise), the reviews on Apple’s App Store tell a much grimmer story. Users complain about poor customer support, visuals that some might call “economically designed” — let’s just say, not exactly what you’d expect from a premium...
Founder Team
AiPPT_Team
Apr 14, 2026
A: Hi. Our official product page on the Apple App Store is: https://apps.apple.com/us/app/aippt-ai-presentation-maker/id6739933785#information. It sounds like you might be thinking of a different product.
Regarding your question about our roadmap, we recommend checking our "From the Founders" section, where we have addressed several common questions. :)
Q: 2nd Code didn't seem to activate.
My 2nd code didn't activate. MY account still reads "Tier 1". Can someone assist?
AiPPT_Team
Apr 27, 2026A: Hi.
We've sent you a reply via email — could you please check your inbox? (It might have landed in the spam folder, so it's worth a look there too.)
Share AiPPT
Q: Can you upgrade my account?
Hello, today I bought tier number one, then I spent my banana credits, and then I decided to upgrade into tier two to have more banana credits. As I understand, it's the double, but unfortunately the account didn't upgrade. and it says I have zero banana credits can you adjust that and give me the 600 banana credits that the tier 2 has because I understand it has one thousand and two hundreds and I use just 600 corresponding to the first tier thank you
AiPPT_Team
Apr 21, 2026A: Hi.
We fully understand your concern. We have contacted you via email — please check your inbox (and spam folder, just in case).
If you still haven't received any email from us, please let us know. :)
Share AiPPT
Verified purchaser
Thank you so much. You're very nice. Thanks again for solving the situation so fast.
Q: ¿Número máximo de diapositivas?
Hola:
Estoy conociendo su producto, me parece buena opción aunque hay algunas dudas acerca de la cantidad de diapositivas que se pueden generar, en la descripción aparece lo siguiente:
"Maximum AI-generated slides per work
20"
¿Eso significa que mi presentación sólo tendrá 20 diapositivas? Según entendí, el software de basa en IA, por lo que si ingreso un documento (ej. PDF) el programa sólo me...
AiPPT_Team
Apr 21, 2026A: Hi.
Thank you for your interest. If you upload a document to generate slides, AiPPT will create a corresponding number of slides based on the actual content.
Additionally, the maximum character limit for document uploads is 10,000 characters.
Share AiPPT
Q: Inquiry About AI Model Support
I noticed that the latest AI models (such as GPT5.4, Claude 4.6, etc.) don't appear to be supported yet.
Could you please share whether there are any plans to integrate newer AI models in the future? I believe this would greatly enhance the user experience.
AiPPT_Team
Apr 17, 2026A: Hi.
Thank you for your interest in AiPPT. We have forwarded your valuable feedback to our team for careful review.
We may add more AI models in the future. Please stay tuned. :)
Share AiPPT
Q: Quality, Future Development, and Customer Support?
Third try... earlier attempts were ModBot-cancelled.
I’m seeing a pretty basic app right now. Functionality feels limited, and while AppSumo has hyped it up (surprise, surprise), the reviews on Apple’s App Store tell a much grimmer story. Users complain about poor customer support, visuals that some might call “economically designed” — let’s just say, not exactly what you’d expect from a premium...
AiPPT_Team
Apr 14, 2026A: Hi.
Our official product page on the Apple App Store is: https://apps.apple.com/us/app/aippt-ai-presentation-maker/id6739933785#information. It sounds like you might be thinking of a different product.
Regarding your question about our roadmap, we recommend checking our "From the Founders" section, where we have addressed several common questions. :)
Share AiPPT