Q: How do I escalate an issue the customer support?
Why has customer support not responded to my inquiry from July 2024? I had an issue that occurred July 2024, and I haven’t been able to use this software since I purchased it from Appsumo. I’ve been requesting email support for months and no one has confirmed receipt of my inquiry.
info0533FPLUSEdited Jan 10, 2025
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dinosaurausPosted: Feb 11, 2025
same issue...store setup a while ago and was fine, but nowadays it doesn't work and support is non responsive...I figured they had gone out of business, so very surprised to see them here again
info0533FPLUS
Verified purchaser
This is asinine and, quite frankly, unacceptable. After seven months of unresponsiveness, our company is convinced—this is a rug pull.