MalouMalou
Aug 4, 2025
Q: Is it down?
I haven't been able to acces my dashboard since last week, or change settings to client galleries. No reply to e-mail so far. How do I setup my galleries now? Have been needing to use other software since this is not working anymore? Is it completely down? Can I still get my files?
Founder Team
airloupe
Nov 26, 2025A: Hello Malou,
All files and galleries are safe on Airloupe. We are aware that the servers can be… sensitive!
If you have any questions, you can email me directly at hello@airloupe.com or use the brand new Chat Widget on the website.
We are fixing bugs and working on making the servers more reliable for the future of Airloupe, its users and your clients! I can't wait to take Airloupe to the next level in 2026.
@AdrienVillez
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