Pro Plan Usage Cap Confusion

Question

I\u0027m currently on the Pro Plan, which is advertised as including:\u000a\u000aLifetime access\u000a\u000aUnlimited accurate legal documents\u000a\u000aUnlimited revisions in plain English\u000a\u000aUnlimited AI chat with your documents\u000a\u000aUnlimited credits\u000a\u000aSimplification of complex legal documents\u000a\u000aSecure document storage\u000a\u000aHowever, when I check the Plan Usage section within the app, I see limits listed as:\u000a\u000a50 documents\u000a\u000a500 AI messages\u000a\u000a0 simplifications\u000a\u000a20 AI reminders\u000a\u000aCould someone clarify where the \u0022unlimited\u0022 features mentioned in the Pro Plan are reflected? Right now, the in\u002Dapp limits seem to contradict the advertised offerings. Just looking for a bit of clarity, \u000aadditionally I see the per document size is limited to 50 MB will that be the maximum size permanently? Thanks in advance.

sumo-user · Answer

Are there any updates reguarding my orginal post?

jesse602 · Answer

I have the same issue. Not able to upload a document. Need an answer ASAP

shanjai_raj · Answer

Hi \u002D The limits you’re seeing (like 50 documents or 500 messages) are for our monthly Pro Plan, not the AppSumo lifetime plan.\u000a\u000a*Since you got your deal through AppSumo, you have unlimited access to all the core features *\u002Dlegal documents, AI chats, revisions, simplifications, etc. You\u0027re not restricted by those in\u002Dapp numbers. That usage section is showing default Pro Plan caps, and we’re already working on fixing it to reflect your actual plan.\u000a\u000aAbout document size:\u000aRight now it’s capped at 50MB per file, but we are increasing that soon. You’ll be able to upload larger files without any issues \u002D we’ll announce it on the next update once it’s live.\u000a\u000aAppreciate you flagging this. Let me know if anything else feels off.

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