Airstrip AI Reviews

2.4

2.40 stars
2.40 stars
15

Taco ratings

3
1
2
2
7
AskSumo

Airstrip AI is appreciated for its detailed legal documents, responsive support, and innovative AI features. Some users have encountered minor issues with formatting and document management. Despite this, Airstrip AI is a solid choice for those in need of custom legal documents. With a 2.9 overall rating and a 60-day money-back guarantee, it's worth giving it a try.

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Showing 1 - 5 of 15 reviews
timmy9
timmy9PLUS

Verified purchaser

Deals bought: 34Member since: Feb 2024
1 stars
1 stars
Nov 27, 2025

Product and its team are gone with the wind

It worked shortly after buying the deal on AppSumo, but now it does not generate documents anymore and previous documents are lost. The support team is non responsive, and their chat says: "last seen 4 months ago" (July 19).

The whole thing looks abandoned, and the fact that this happened only two months after they were selling on AppSumo raises the question of whether the founders ever acted in good faith.

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admin6025

Verified purchaser

Deals bought: 6Member since: Jun 2025
1 stars
1 stars
Oct 19, 2025

Can't even login

Worked ok for a single document and now you can't even login anymore. The company appears to have gone under in a hurry after grabbing every penny they could. No response from support.

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LS0025
LS0025PLUS

Verified purchaser

Deals bought: 21Member since: Feb 2025
1 stars
1 stars
Aug 25, 2025

Not working. No support. Likely gone

Feels Like a Fly-By-Night Business

At first, the app looked promising and I wanted to support it. But it stopped working, and despite sending detailed emails about the problems—meant to help them understand customer needs and grow the business (which is what AppSumo is all about)—I got zero response. No support, no accountability. Sadly, it comes across as a fly-by-night operation rather than a serious business.

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molukai

Verified purchaser

Deals bought: 481Member since: Sep 2023
1 stars
1 stars
Aug 25, 2025

Incompetent --- Likely Scam

This product was not working when I could log in, and now I can't even do that. After complaining to them and to AppSumo, over a month passed and NEITHER TEAM responds. Totally incompetent and has SCAM written all over it.

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trescode

Verified purchaser

Deals bought: 610Member since: May 2021
1 stars
1 stars
Aug 5, 2025

Did the plane crash?

I felt a lot of turbulence when I first tried making this work, but over time I have seen no improvement and it feels like i'm flying in a Boeing on Spirit Airlines.

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