2.5
Taco ratings
Airstrip AI is appreciated for its detailed legal documents, responsive support, and innovative AI features. Some users have encountered minor issues with formatting and document management. Despite this, Airstrip AI is a solid choice for those in need of custom legal documents. With a 2.9 overall rating and a 60-day money-back guarantee, it's worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
Can't even login
Worked ok for a single document and now you can't even login anymore. The company appears to have gone under in a hurry after grabbing every penny they could. No response from support.
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Verified purchaser
Not working. No support. Likely gone
Feels Like a Fly-By-Night Business
At first, the app looked promising and I wanted to support it. But it stopped working, and despite sending detailed emails about the problems—meant to help them understand customer needs and grow the business (which is what AppSumo is all about)—I got zero response. No support, no accountability. Sadly, it comes across as a fly-by-night operation rather than a serious business.
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Verified purchaser
Incompetent --- Likely Scam
This product was not working when I could log in, and now I can't even do that. After complaining to them and to AppSumo, over a month passed and NEITHER TEAM responds. Totally incompetent and has SCAM written all over it.
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Verified purchaser
Did the plane crash?
I felt a lot of turbulence when I first tried making this work, but over time I have seen no improvement and it feels like i'm flying in a Boeing on Spirit Airlines.
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Verified purchaser
non-existent support
Sent message to airstrip support about not being able to log-in several days ago, and still haven't heard anything from them. Now i can't get in the airstrip account. The support not responding for so long is unacceptable. I refunded.
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