A: Thank you for reaching out! The free plan is only a temporary option available and will be removed very soon. It also will not be grandfathered. While we would love to have a free plan it simply does not cover the resource costs for AI.
Q: Regarding Knowledge Base, Message Number and Model
Hi there! Just to make sure I’ve got this right: with Plan 1 I get 50 AI messages per month (so roughly enough for 5–10 visitors), and you don’t use any additional knowledge base besides the website, correct? Also, which model are you using? Thanks so much for your help, and all the best!
A: Hi there! Thank you for reaching out, I'll answer per point:
1. The usage depends on the amount of questions regardless of visitors. So you are correct.
2. We are working on adding multiple knowledge bases and are close to releasing this, but as of now we use your website. The benefit of this is that we can always link users to the right page and you don't have to worry about private information.
3. The model depends on the website and we are continuously improving whenever new models are released to see if they are an improvement.
Q: What happens after credits are used?
Is there a cost per credit option. If so, how much?
How does 1 code differ from your free plan on your site now?
zander_aisk
Jun 4, 2025A: Thank you for reaching out! The free plan is only a temporary option available and will be removed very soon. It also will not be grandfathered. While we would love to have a free plan it simply does not cover the resource costs for AI.
Share Aisk
Q: Regarding Knowledge Base, Message Number and Model
Hi there! Just to make sure I’ve got this right: with Plan 1 I get 50 AI messages per month (so roughly enough for 5–10 visitors), and you don’t use any additional knowledge base besides the website, correct? Also, which model are you using?
Thanks so much for your help, and all the best!
zander_aisk
May 7, 2025A: Hi there! Thank you for reaching out, I'll answer per point:
1. The usage depends on the amount of questions regardless of visitors. So you are correct.
2. We are working on adding multiple knowledge bases and are close to releasing this, but as of now we use your website. The benefit of this is that we can always link users to the right page and you don't have to worry about private information.
3. The model depends on the website and we are continuously improving whenever new models are released to see if they are an improvement.
I hope this helps! 🙏🏻
Share Aisk