Q: Quick feedback.
I understand the point of view regarding the whole "token"-thing ... BUT "a confused mind never buys" ... it simply is the same here for me. Since I can not / do not want to get all into this crazy token thing (because it simply is still not telling me "CLEARLY" how exactly it works) ... I decided (so far) simply not to buy. How could I buy something which is so confusing ... so I do not know "what I am actually" getting and/or which "version" I would need to buy for my needs. Sad but true. It really sounds promising and I would like to try it ... but since there are no clear answers to these questions ... I do not want to sit around and spend time with different tests to figure out how the whole token thing in reality turns out - and how many tokens it costs to do this and/or that... .
Again ... I understand your point of view ... but this is simply put "no clear pricing" for users ... and so I feel I cannot buy, since I do not know the "actual" cost of what the tool does.
Consider this: If you watch the video and reed the sales text ... and then go to the decision making part of which one to choose: The only thing you can differentiate at the moment I write the post is the number of tokens ... while at the same time in the whole text there is not a single line explaining what the tokens are and how they work???
Just thought I let you know, since I am sure I am not the only one (especially after reading many of the other comments).
Karina_AIssistify
May 15, 2024A: Your points are well taken, thank you once again for your feedback!
Hello Arny,
Thank you for your feedback. We understand that the concept of tokens and how they relate to usage and pricing can seem complex.
To help you understand tokens better, we've created an article that explains how they work in detail. You can read it here: https://help.resonatehq.com/tokens-in-aissistify
Please don't hesitate to reach out to us for further clarification.
ArnyPLUSI totally understand the concept of tokens ... it still is mainly one thing: "Not clear/not easy to understand", so if you want to sell something - from a meta perspective: It is not the buyers task to try to understand pricing. It is the sellers task to make it in a way it is easy understandable. Anyways this is no arguing, no convincing ... I was just trying to help point out for you a massive friction point which keep you away from massively selling you product. And referring to an article you wrote on this won't cut it for you. So this is just a hint for you - what you can do to make your offer much more clear. Anyways for me it is to unclear ... so I cannot buy, even if I would like to. Thx.