akounto Reviews

3.2

3.26 stars
3.26 stars
19

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Verified purchaser

Member since: Jul 2010Deals bought: 595
1 stars
1 stars
Posted: Oct 23, 2024

I can't even upload my logo without it freezing

Enough said. I'm not using this.

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Verified purchaser

Member since: Nov 2021Deals bought: 203
1 stars
1 stars
Posted: Aug 30, 2024

Avoid if you run a business or need accurate accounting

I purchased this thinking it would perform at least as well as free tools like Mint (RIP) and many others.

There are so many bugs that I wouldn’t trust this platform to accurately manage my own personal finances, let alone my business. Akounto claimed that one of my business checking accounts has -$34,000 and was updated just five minutes ago. Well, my accounts have never been in the negatives. Although it said the connection was fine, when I manually reconnected it showed the real balance.

I reported certain bugs like the inability to connect major bank accounts that are “supported” over a year ago. This platform lacks basic reporting and features. The mobile app is basically unusable (mobile browser version has far more abilities).

The UI is easy and simple. That’s the best part of this platform, sadly. Seems like the founders used the money from this campaign elsewhere, as I haven’t seen any updates or bug fixes in a year.

I’ll update this review if the data accuracy and usability are fixed to match equivalent free tools. For now, steer clear!

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Member since: Jan 2023Deals bought: 15
1 stars
1 stars
Posted: Jul 10, 2024

Waste of Money

This product has not been updated in a year. Very slow and crappy. Not worth it!!

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Verified purchaser

Member since: Dec 2016Deals bought: 78
2 stars
2 stars
Posted: Apr 14, 2024

Cant get reply from customer service

There does not seem to be a pay button on Invoice or Bills - thus you have to go to transactions and make payment to vendor or customer - but it does not associate to particular bill you want.

- I scheduled an onboarding call using their system and was left hanging nobody showed up.

- Ive sent messages to support and nobody replies.

- Reporting is very limited

- Cannot seem to be able to attatch documents, links or information to the payments, invoices, etc. So I cannot have copies of receipts. Needed for paper trail and verification for auditing.

- The program is simple and for an appsumo lifetime deal - works for simple and quick accounting stuff - however I do not trust it for my real business.

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Verified purchaser

Member since: Mar 2019Deals bought: 35
1 stars
1 stars
Posted: Oct 24, 2023

No Customer Statements!

I'm disappointed to say that I can only give Akounto only 1 star. I didn't have high demands, but I did expect the basics. Put simply, it's easy to create an invoice BUT not so straightforward to mark the invoice paid or part paid. There doesn't seem to be a way of creating customer statements at all. Surely any basic accounting package would have the ability to show that the customer paid an invoice and print a statement to show what is still outstanding! I hate giving bad reviews but I'm so disappointed with Akounto. Jim

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