Avoid if you run a business or need accurate accounting
I purchased this thinking it would perform at least as well as free tools like Mint (RIP) and many others.
There are so many bugs that I wouldn’t trust this platform to accurately manage my own personal finances, let alone my business. Akounto claimed that one of my business checking accounts has -$34,000 and was updated just five minutes ago. Well, my accounts have never been in the negatives. Although it said the connection was fine, when I manually reconnected it showed the real balance.
I reported certain bugs like the inability to connect major bank accounts that are “supported” over a year ago. This platform lacks basic reporting and features. The mobile app is basically unusable (mobile browser version has far more abilities).
The UI is easy and simple. That’s the best part of this platform, sadly. Seems like the founders used the money from this campaign elsewhere, as I haven’t seen any updates or bug fixes in a year.
I’ll update this review if the data accuracy and usability are fixed to match equivalent free tools. For now, steer clear!
There does not seem to be a pay button on Invoice or Bills - thus you have to go to transactions and make payment to vendor or customer - but it does not associate to particular bill you want.
- I scheduled an onboarding call using their system and was left hanging nobody showed up.
- Ive sent messages to support and nobody replies.
- Reporting is very limited
- Cannot seem to be able to attatch documents, links or information to the payments, invoices, etc. So I cannot have copies of receipts. Needed for paper trail and verification for auditing.
- The program is simple and for an appsumo lifetime deal - works for simple and quick accounting stuff - however I do not trust it for my real business.
I'm disappointed to say that I can only give Akounto only 1 star. I didn't have high demands, but I did expect the basics. Put simply, it's easy to create an invoice BUT not so straightforward to mark the invoice paid or part paid. There doesn't seem to be a way of creating customer statements at all. Surely any basic accounting package would have the ability to show that the customer paid an invoice and print a statement to show what is still outstanding! I hate giving bad reviews but I'm so disappointed with Akounto. Jim
I'm not a fan of Accounting but Akounto makes the process simple with its straightforward and pleasing UI/UX design and overall responsiveness. Perfect start-ups and small businesses!
I'll be honest, I want to love this simple accounting software. I mean, it looks kind of nice. But after a few months and a few dozenattempts to do one thing... connect my bank account, it never, ever works. #PullingHairOut My bank is in fact listed as a supported bank account on Yodlee, there 3rd party provider for Akunto. I have connected this exact bank account using Yodlee on other platforms, no issues whatsoever. But Akunto keeps blaming them. So.... since I can't get my bank account connected, I can't set up the software and I can't write a glowing review. Maybe you'll have better luck. #DeadInTheWater
The UI and also the CX are cool, and the system are fine for small to medium businesses or startups. If they add connection with zappier and pabbly would be awesome
Considering the cost and maturity of the alternatives, this newly baked accounting software packs a punch. Lovely UI and clear segmentation makes it very userfriendly. With the option to add unlimited businesses and the list of international bank connections growing, I think this is definitely worth an all-tier purchase. (Ac)counting on you guys ;)
Founder Team
Akounto
May 9, 2024
Hi
Thank you for great review, looking forward to serving you.
I was very excited when I found Akounto on Appsumo however after chatting to support I realised that this is a ideal tool for those in the US.
At the moment I won't be able to use it: 1) They do not support bank Wise that is very common for smaller business and freelancers in Europe. It is also not clear when it might end up on the roadmap. 2) Akounto does not support multiple currency accounts. As an example with Wise I have 3 accounts (£, Eur and $). Even with Tier3 I would have the ability to send multi-currency invoice but the accounting of that would be a mess as it Akounto would use the current exchange rate (which is not accurate, as this data differs based on each bank). 3) Not able to edit the main accounts assigned 4) Not being able to activate Payment links on the invoice
I think it would have been fair to mention this on the review that it is US specific. I am gutted as this really looked promising.
I love it. Is really nice UI. The support is so reliable and they reply so quickly. I give them 5 starts to encourage. There are some issues with Barclay UK connect account but I am certain that it will be sort out ASAP.
Keep the good work guys
Founder Team
Akounto
May 9, 2024
Hi
Thank you for great review, looking forward to serving you. Related to bank account connectivity issue please reach out to the support team.
It synced my bank accounts and gave me a great visual of my finances. The app is clean, and it works great. I have read through the financial reports, and I'm happy with it. I haven't tested the invoicing, but I'm pleased with the product.
Founder Team
Akounto
May 9, 2024
Hi Thank you for great review, looking forward to serving you.
I am searching for good accounting software for many years, we have many accounting software in the world it is very expensive and not suitable for everyone. I lost my money in many companies through purchasing that software. Akounto has proven outstanding performance in usage as well as features, I am giving this review after using Akounto for 3 days of experience. I purchased 4 codes for unlimited accounts, which I can offer to my clients such wonderful accounting software. *Excellent in Usage. *Excellent in support. *Excellent in price. *Apps available in iOS & Android *Earn money to offer this software to your clients. Wonderful opportunity to buy 4 codes for developers like me. Nothing to say negatively about Akounto. I have experienced maximum and it's wonderful so far.
Founder Team
Akounto
May 9, 2024
Hi.
Thank you for your detailed review. Look forward to serving you.
Not useful for me in Germany, as there is only one bank in Berlin supported currently. Not even Revolut or Wise. Also, not sure about their security measurements regarding integrations. Who will be able to access my banking details when setting up the account? When asking for current bank's supported, I received a Google Sheet with a list. Not so professional. Doesn’t lead to an overall good impression.
Will probably refund
Founder Team
Akounto
May 9, 2024
Hi Raphel We apologize for the inconvenience Akounto integrates with the banks via Plaid and Yodlee, which are industry leaders in data integration, so your data is super secure. On top of that akounto is ISO/IEC 27001:2013 certified.
We are upgrading the bank's integration platform which will be country specific. It will go live on Monday
I purchased tier 4 and have attempted to get set -
unable to fully activate the account due to verification emails are not coming - I am able to access account, however I am not able to link my back accounts at all - this fails every time.
I am awaiting to hear back from support, and I will update this as the process continues.
It does seem to be very promising, and I think after these bugs are resolved it will be a 5 star product.
Founder Team
Akounto
May 9, 2024
Hi Dave513,
Thanks for considering Akounto, we are glad to have you on board as our valued customer. Regarding the issue your are facing in setting up your account can you please help us with the email id with which you purchased the plan by emailing us at 'support@akounto.com'. We will get it checked ASAP. You might not have completed the signup process that's why you are facing this issue.
I am giving the Review not for what the software has right now. Although, they have very nice Consept and promising solution with generous offer. I invest in 4 tiers to see the progress step by step. I encourage the team to launch the roadmap ASAP and create community ( maybe FB group) and be transparent with all the progress. I am quite sure you will succeed f you do, since I see commitment support team.
Best luck.
Founder Team
Pinki_akounto
May 9, 2024
Hello Hadi. Soufan
Thank you for your positive feedback. We're working hard on it, but there's still work to be done on the Roadmap and making the tool more accessible to all users, and your feedback encourages us to keep investing. And Akounto will not let your investment go waste.
Thank you again and welcome to the Akounto family!!!
There is a lot to like at first glance. Importing of clients, smooth invoicing features, and bank integration to see transactions. The issue is there is no payment gateway integration. If you send a bill, the clients will need to send a check or call you for the credit card info. So for me, this is not a good fit, but if your business likes manual checks and is not concerned about taking online payments, then this is a good deal. I tried to add Paypal to see transactions, but the software kept giving me a masking error. I called customer support which picked up fairly quickly (That was nice). He told me they were working on further bank integration and I should check back.
Founder Team
Akounto
May 9, 2024
Hi We are glad to know that you like akounto. Activation of payment gateway will be active in January 2023 for US & CA-based businesses. Integration is finished but we are waiting for the final go-ahead from the provider. For Europe business we are aiming for Q2 2023. thanks
Verified purchaser
I can't even upload my logo without it freezing
Enough said. I'm not using this.
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Verified purchaser
Avoid if you run a business or need accurate accounting
I purchased this thinking it would perform at least as well as free tools like Mint (RIP) and many others.
There are so many bugs that I wouldn’t trust this platform to accurately manage my own personal finances, let alone my business. Akounto claimed that one of my business checking accounts has -$34,000 and was updated just five minutes ago. Well, my accounts have never been in the negatives. Although it said the connection was fine, when I manually reconnected it showed the real balance.
I reported certain bugs like the inability to connect major bank accounts that are “supported” over a year ago. This platform lacks basic reporting and features. The mobile app is basically unusable (mobile browser version has far more abilities).
The UI is easy and simple. That’s the best part of this platform, sadly. Seems like the founders used the money from this campaign elsewhere, as I haven’t seen any updates or bug fixes in a year.
I’ll update this review if the data accuracy and usability are fixed to match equivalent free tools. For now, steer clear!
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Verified purchaser
Waste of Money
This product has not been updated in a year. Very slow and crappy. Not worth it!!
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Verified purchaser
Cant get reply from customer service
There does not seem to be a pay button on Invoice or Bills - thus you have to go to transactions and make payment to vendor or customer - but it does not associate to particular bill you want.
- I scheduled an onboarding call using their system and was left hanging nobody showed up.
- Ive sent messages to support and nobody replies.
- Reporting is very limited
- Cannot seem to be able to attatch documents, links or information to the payments, invoices, etc. So I cannot have copies of receipts. Needed for paper trail and verification for auditing.
- The program is simple and for an appsumo lifetime deal - works for simple and quick accounting stuff - however I do not trust it for my real business.
Share akounto
Verified purchaser
No Customer Statements!
I'm disappointed to say that I can only give Akounto only 1 star. I didn't have high demands, but I did expect the basics. Put simply, it's easy to create an invoice BUT not so straightforward to mark the invoice paid or part paid. There doesn't seem to be a way of creating customer statements at all. Surely any basic accounting package would have the ability to show that the customer paid an invoice and print a statement to show what is still outstanding! I hate giving bad reviews but I'm so disappointed with Akounto. Jim
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Verified purchaser
Clean & Straightforward Platform
I'm not a fan of Accounting but Akounto makes the process simple with its straightforward and pleasing UI/UX design and overall responsiveness. Perfect start-ups and small businesses!
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Verified purchaser
Can't connect bank
I'll be honest, I want to love this simple accounting software. I mean, it looks kind of nice. But after a few months and a few dozenattempts to do one thing... connect my bank account, it never, ever works. #PullingHairOut My bank is in fact listed as a supported bank account on Yodlee, there 3rd party provider for Akunto. I have connected this exact bank account using Yodlee on other platforms, no issues whatsoever. But Akunto keeps blaming them. So.... since I can't get my bank account connected, I can't set up the software and I can't write a glowing review. Maybe you'll have better luck. #DeadInTheWater
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Verified purchaser
Love it
The UI and also the CX are cool, and the system are fine for small to medium businesses or startups. If they add connection with zappier and pabbly would be awesome
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Verified purchaser
HValey
This is a solid accounting program and invoicing tool. It's exactly what I need as a freelancer. The interface is intuitive and easy to use.
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Verified purchaser
Very solid accounting/ invoicing app
Considering the cost and maturity of the alternatives, this newly baked accounting software packs a punch. Lovely UI and clear segmentation makes it very userfriendly. With the option to add unlimited businesses and the list of international bank connections growing, I think this is definitely worth an all-tier purchase. (Ac)counting on you guys ;)
Akounto
May 9, 2024Hi
Thank you for great review, looking forward to serving you.
thanks
Regards
Amit
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Verified purchaser
If you are in Europe, it might not work
I was very excited when I found Akounto on Appsumo however after chatting to support I realised that this is a ideal tool for those in the US.
At the moment I won't be able to use it:
1) They do not support bank Wise that is very common for smaller business and freelancers in Europe. It is also not clear when it might end up on the roadmap.
2) Akounto does not support multiple currency accounts. As an example with Wise I have 3 accounts (£, Eur and $). Even with Tier3 I would have the ability to send multi-currency invoice but the accounting of that would be a mess as it Akounto would use the current exchange rate (which is not accurate, as this data differs based on each bank).
3) Not able to edit the main accounts assigned
4) Not being able to activate Payment links on the invoice
I think it would have been fair to mention this on the review that it is US specific. I am gutted as this really looked promising.
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Verified purchaser
Alin
I love it. Is really nice UI. The support is so reliable and they reply so quickly. I give them 5 starts to encourage. There are some issues with Barclay UK connect account but I am certain that it will be sort out ASAP.
Keep the good work guys
Akounto
May 9, 2024Hi
Thank you for great review, looking forward to serving you.
Related to bank account connectivity issue please reach out to the support team.
thanks
Regards
Amit
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Verified purchaser
Amazing Product
Loved the UI. Very easy to use and intuitive. Highly Recommended.
Akounto
May 9, 2024Hi
Thank you for great review, looking forward to serving you.
thanks
Regards
Amit
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Verified purchaser
Love the App!
It synced my bank accounts and gave me a great visual of my finances. The app is clean, and it works great. I have read through the financial reports, and I'm happy with it. I haven't tested the invoicing, but I'm pleased with the product.
Akounto
May 9, 2024Hi
Thank you for great review, looking forward to serving you.
thanks
Regards
Amit
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Verified purchaser
Outstanding Software
I am searching for good accounting software for many years, we have many accounting software in the world it is very expensive and not suitable for everyone. I lost my money in many companies through purchasing that software. Akounto has proven outstanding performance in usage as well as features, I am giving this review after using Akounto for 3 days of experience.
I purchased 4 codes for unlimited accounts, which I can offer to my clients such wonderful accounting software.
*Excellent in Usage.
*Excellent in support.
*Excellent in price.
*Apps available in iOS & Android
*Earn money to offer this software to your clients. Wonderful opportunity to buy 4 codes for developers like me.
Nothing to say negatively about Akounto. I have experienced maximum and it's wonderful so far.
Akounto
May 9, 2024Hi.
Thank you for your detailed review.
Look forward to serving you.
Regards
Amit
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Verified purchaser
Lacks German banks
Not useful for me in Germany, as there is only one bank in Berlin supported currently. Not even Revolut or Wise. Also, not sure about their security measurements regarding integrations. Who will be able to access my banking details when setting up the account?
When asking for current bank's supported, I received a Google Sheet with a list. Not so professional. Doesn’t lead to an overall good impression.
Will probably refund
Akounto
May 9, 2024Hi Raphel
We apologize for the inconvenience
Akounto integrates with the banks via Plaid and Yodlee, which are industry leaders in data integration, so your data is super secure.
On top of that akounto is ISO/IEC 27001:2013 certified.
We are upgrading the bank's integration platform which will be country specific. It will go live on Monday
thanks
Regards
Amit
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Verified purchaser
Doesn't seem to be ready for production
I purchased tier 4 and have attempted to get set -
unable to fully activate the account due to verification emails are not coming - I am able to access account, however I am not able to link my back accounts at all - this fails every time.
I am awaiting to hear back from support, and I will update this as the process continues.
It does seem to be very promising, and I think after these bugs are resolved it will be a 5 star product.
Akounto
May 9, 2024Hi Dave513,
Thanks for considering Akounto, we are glad to have you on board as our valued customer.
Regarding the issue your are facing in setting up your account can you please help us with the email id with which you purchased the plan by emailing us at 'support@akounto.com'. We will get it checked ASAP.
You might not have completed the signup process that's why you are facing this issue.
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Verified purchaser
Very promising
I am giving the Review not for what the software has right now. Although, they have very nice Consept and promising solution with generous offer. I invest in 4 tiers to see the progress step by step. I encourage the team to launch the roadmap ASAP and create community ( maybe FB group) and be transparent with all the progress.
I am quite sure you will succeed f you do, since I see commitment support team.
Best luck.
Pinki_akounto
May 9, 2024Hello Hadi. Soufan
Thank you for your positive feedback. We're working hard on it, but there's still work to be done on the Roadmap and making the tool more accessible to all users, and your feedback encourages us to keep investing. And Akounto will not let your investment go waste.
Thank you again and welcome to the Akounto family!!!
Share akounto
Verified purchaser
Great Idea But Lacks Online Payment Integration
There is a lot to like at first glance. Importing of clients, smooth invoicing features, and bank integration to see transactions. The issue is there is no payment gateway integration. If you send a bill, the clients will need to send a check or call you for the credit card info. So for me, this is not a good fit, but if your business likes manual checks and is not concerned about taking online payments, then this is a good deal. I tried to add Paypal to see transactions, but the software kept giving me a masking error. I called customer support which picked up fairly quickly (That was nice). He told me they were working on further bank integration and I should check back.
Akounto
May 9, 2024Hi
We are glad to know that you like akounto.
Activation of payment gateway will be active in January 2023 for US & CA-based businesses. Integration is finished but we are waiting for the final go-ahead from the provider.
For Europe business we are aiming for Q2 2023.
thanks
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