Q: anyone support ?

i have problem to connect to woo site that hook not work, i reach support but no-one response
please help

lenkaNov 26, 2024
Founder Team
Valeria_Albato

Valeria_Albato

Nov 26, 2024

A: Hi!
Haven't received an answer yet? If not, feel free to write to me at valeria@albato.com and I'll be happy to help with your task.

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Posted: Dec 11, 2024

Same problem, it doesn't work with Woocommerce. Webhooks are not ok

Founder
Posted: Dec 11, 2024

Hi there!
Our technical team is currently analyzing the WooCommerce integration to identify the cause of the issue.

Founder
Posted: Dec 11, 2024

In the meantime, here are some workaround options you can try:

* Run the automation without adding the webhook: For most WooCommerce triggers, a webhook is not required. While the yellow icon will remain visible, the automation should work even without the webhook.
* Use a direct Webhook connection: You can leverage our Webhook integration to generate a webhook and add it directly to WooCommerce.

Founder
Posted: Dec 11, 2024

If you need any further assistance, feel free to reach out to our support team via the platform's chat!