stacijordansheltonQ: Hiro.fm????
I am trying to keep this app because I think it has potential, but the co-pilot doesn't work well . Also, Hiro.fm isn't an integration. In THEORY I should be able to do it with the API and webhooks but that doesn't work either. Reached out to support, no response yet. Automation is up and firing, but not working. It is ridiculously confusing to set up and get things to work with these webhooks. Is Hiro.fm going to be added to integrations? If not, I'm probably going to have to refund. I see that someone asked about this app almost a year ago with no response and no update. It is a quickly growing app with a lot of users. So I'm wondering when or how you are planning to add apps that people request.
Wenddy_Albato
Jun 10, 2026A: Hey there!
We recently launched our Copilot feature, and we'd love to hear more about your experience with it. If there are specific issues you've encountered or areas where you feel it could be improved, your feedback would be extremely valuable to our team as we continue refining the feature.
Regarding Hiro.fm, we understand your interest in having a native integration available. While I can't provide a timeline or guarantee that it will be added, I can share how we evaluate integration requests. We have an internal evaluation process for all roadmap requests. We look at the number of votes, technical feasibility, scalability, the potential value for other users, and many other factors when setting priorities and timelines for new integrations and feature development.
I'm also sorry to hear that you haven't received a response from support yet. Please reach out to us directly at [email protected] and mention this conversation. I'll make sure to draw attention to your case so our team can review the issue and help you get your automation working.
Verified purchaser
Thanks for responding. Copilot cannot help - it literally glitched for HOURS then my assistant and I tried for 6 MORE HOURS to set it up because Albato doesn't integrate with Hiro.fm, so you have to use HTTP protocols, but the documentation is not straightforward and confusing. Support apologized for my "frustration" and told me that you don't support what I'm trying to do. Wild. LOL.
Thank you for the additional context.
Indeed, Copilot is designed to help users build automations with apps that already exist in Albato's integration library. It isn't currently designed to create new integrations or overcome limitations when a service isn't yet supported natively.
We don't really offer a custom integration development service on demand. We prioritize integration requests based on a variety of factors, including the number of upvotes. Given the volume of requests we receive, some integrations unfortunately take longer than others to be implemented.
I spoke with our support team about your case. They will take a closer look at your use case and work to identify the best possible solution.
We appreciate you taking the time to share detailed feedback, and we'll do our best to help you find a workable path forward.
Verified purchaser
To the OP - your comments and negative reviews are unhelpful to the appsumo community. You are complaining about one very specific app that is a niche tool not even known by that many people. Stop spamming all over about this one particular issue just get a refund if the one app you wanted to use isn't supported lol.
Verified purchaser
No one is spamming I had a legitimate concern and THANKFULLY Albato cared enough to help and the problem was resolved. There was ACTUALLY an error in their documentation in the set up and this applies to ANY TOOL that uses HTTP, not just THIS app. Go Troll somebody else.