evcvltdQ: integrations
Hi,
I purchased this and have found a few issues which I want to contact support with but you dont seem to have an email or ticket system that I can do so. So here is my issues:
1. Woocommerce has limited triggers, there is no abandoned cart, no failed cart, no part sign up, will this be resolved? I could have gone with other systems that include all these.
2. Facebook does not allow you to capture anything on your feed/pages? will this be improved?
3. When I click on facebook API it crashes the site.
Please can you get back to me please as these are some important items that will be the difference between staying and refunding.
Wenddy_Albato
Dec 2, 2025A: Hi there,
At the moment, we don’t yet support the specific events you mentioned. However, if the API includes these events, we can certainly implement them. You’re welcome to submit this request directly to our public roadmap so the team can review and prioritize it. Here's the link: https://roadmap.albato.com/public
As for the technical issues, our support team is ready to help you. You can contact them anytime through the chat within the platform or by sending an email to support@albato.com.
We appreciate you taking the time to report these points, and we’re here to assist you with anything you need.
Thank you for the reply. I would submit it to the roadmap but looking at that some things are 3 or 4 years old and not been implemented it seems so will anything change?
We will upgrade the Woocommerce connector in the coming month. Thank you!