Q: Webhook data arrives empty in Albato
When I send the webhook directly to Make, all fields are received correctly.
When I send the webhook to Albato, the webhook catcher shows empty fields.
To verify further, I sent the data from Make → Albato using HTTP with JSON body. Make confirmed it sent the data, but Albato still received only empty fields.
I already tried: English field names, no spaces, raw JSON body with application/json, form-data, and x-www-form-urlencoded. Same result every time.
This shows the issue is with Albato parsing the webhook, since Make handles it without problems. Could you clarify what exact format Albato expects for incoming webhook data, and how I can capture fields properly?
Thanks
eranmre2Verified purchaser
Wenddy_Albato
Oct 1, 2025A: Hi there!
Thank you for reaching out and for sharing this issue.
When using the “Test” button, you may not receive any data. For more accurate results, we recommend running a test step with a real data sample.
It’s also possible that there is an actual error with the automation. To better understand your specific case, we kindly ask you to contact our support team via chat so we can analyze it directly and provide a solution.