4.3
Taco ratings
Albato has been praised for its extensive app integrations, user-friendly interface, and responsive support. Some users have noted the need for more detailed documentation and occasional hiccups with operations consumption. Overall, Albato is a solid buy for those in need of a powerful automation tool. With a 60-day money-back guarantee, it's worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
WARNING
I purchased TIER2 in November 2024 and haven't used it to this day. I saw on the website that I could request technical support to create an automation with their help, but after a month of waiting and exchanging emails with support, I received a response that they wouldn't do it because it was against company policy, since my license was LTD and not a recurring subscription. Their response is below:
Consulted with the team - thank you for your patience.
It appears that there were internal changes within the Custom Solution team, and unfortunately, your request was lost in the process. We sincerely apologize for the inconvenience.
Additionally, under the team’s updated guidelines, support for setting up custom automations is provided only to clients on paid monthly plans, and not to those with Tier licenses. However, you are always welcome to reach out to our technical support team via chat with any questions—we’ll be happy to assist you.
Regarding your specific case:
It is quite complex, and unfortunately, Albato currently cannot fully support it with existing integrations. At this time:
We do not offer a YouTube action for video creation.
We do not have an integration with X-Runway.
We support Gmail, Google Sheets, Hugging Face, Google Drive, and OpenAI.
Very Disappointed!
Wenddy_Albato
Nov 19, 2025Hi MQuerini,
Thank you for sharing your experience and I am truly sorry for the frustration this situation has caused.
You are absolutely right to expect clear communication and timely support. We sincerely apologize for this and have already adjusted our internal processes so that such cases do not repeat.
To clarify the policy part. The custom automation setup that you saw on our website was...
Share Albato
Verified purchaser
If you don't have an Automation LTD, You can consider.
We can create custom automations, streamlining your workflow effortlessly.
There are both Pros and Cons that I want you to read.:
Read My Full Review Here:
https://nimb.ws/uNM4WmK
PROS:
500+ Integrations:
Supports seamless connections with a wide variety of applications.
GDPR-Compliant:
Albato respects user privacy and is fully GDPR-compliant.
White Label:
Businesses can white-label Albato and integrate it with their product.
Support for 800+ Apps:
Albato supports a library of over 800 cloud apps, allowing users to connect their most-used apps and set up automated data transfers.
Data Migration:
With Albato, users can easily migrate their data from one source to another.
App Integrator:
Build and configure custom apps with open API support.
Read My Full Review Here:
http://nimb.ws/uNM4WmK
CONS:
No Native WordPress Plugin:
Requires custom coding or third-party plugins like Bit Integrations.
Manual Setup:
Integrating WordPress involves complex field matching and code.
Read My Full Review Here:
nimb.ws/uNM4WmK
Wenddy_Albato
Nov 18, 2025Thanks for sharing the review!
Great points on both pros and cons. Recently, we reached the milestone of 1K apps, and we’re continuously working to make integrations easier.
If you need help setting up specific automations, our team is happy to support!
Share Albato
Verified purchaser
A powerful automation program with excellent flexibility and value.
Albato has quickly become a cornerstone of my automation stack. What I value most is its ability to balance power with accessibility. The interface is intuitive, allowing me to build workflows quickly, yet it remains robust enough to manage complex, multi-step automations across a diverse array of apps. The library of native integrations is growing steadily, and I find the operation limits to be generous compared to other platforms. I also appreciate that Albato offers clear transparency on usage, making it simple to monitor both performance and costs. For consultants and agencies, it stands out as a scalable solution that feels ready for the future. I use it daily. Customer support has helped ease the process of implementation. While Albato performs well overall, there are still some aspects that could use enhancement. Certain integrations currently lack the depth of triggers and actions found in competing platforms, which sometimes means I have to come up with creative workarounds. Although the documentation is getting better, it can occasionally lag behind the rapid updates made to the platform. Additionally, for those just starting out, there is a noticeable learning curve before you can fully take advantage of everything the platform offers. Albato helps me connect tools that otherwise wouldn’t talk to each other without hiring a developer or stacking multiple services together. As a consultant working across music, marketing, and business ops, I need reliable automations that cut down repetitive tasks — posting content, syncing leads, updating CRMs, tracking campaign performance, etc. Albato allows me to centralize those workflows and scale them across different projects without ballooning costs. This saves me time, keeps my clients’ campaigns running smoothly, and frees me up to focus on higher-value strategy instead of manual busywork.
Wenddy_Albato
Oct 21, 2025Hi there!
Thank you for your detailed review and for sharing your experience with Albato!
We’re glad to hear that our platform is helping you streamline complex workflows, save time, and focus on higher-value tasks.
We also appreciate your insights regarding integrations, documentation, and the learning curve, and we’re continuously working to improve these areas.
Your feedback is...
Share Albato
Verified purchaser
Automation Made Easy + Quick Customer Service
I love this product! It has helped me collect potential customer details and instantly grant them access to my trial resources, keeping my warm leads engaged. The automation builder is easy to understand, and when I had a question about a tool, I received prompt support. I highly recommend it!
Wenddy_Albato
Oct 3, 2025Thank you so much for your review!
We’re thrilled to hear that Albato is helping you streamline lead collection and engagement, and that the Automation Builder has been easy to use. Our team is always here to provide quick support whenever you need it!
Share Albato
Verified purchaser
Frustrating Experience Despite Helpful Support
I’m sorry to write this review, but my experience with Albato has been truly disappointing and frustrating.
I want to start by saying that their customer support is good: I spoke twice with operators who were polite and helpful. However, the service itself turned out to be very complicated and unreliable.
I spent two days setting up automations, but a step was missing and I made a few mistakes initially. Some automations worked partially, at least to some extent. After requesting support, I had to wait a full day to get assistance; although the operator was extremely kind and willing to help, the little that was working soon stopped functioning.
In short, the service was neither stable nor reliable for my work, and I had no choice but to request an immediate refund. Unfortunately, the overall experience was more stressful than useful, and I cannot recommend it as a practical tool.
Wenddy_Albato
Sep 1, 2025Hey Devid!
Thank you for taking the time to share your honest feedback. We’re truly sorry to hear that your experience with Albato was frustrating. While we’re glad our support team was able to assist you, we understand how disappointing it must have been not to achieve the results you expected.
In your specific case, the main challenge was that the apps you needed to connect didn’t provide the...
Share Albato