Albato - Plus Exclusive Reviews

I love this product! It has helped me collect potential customer details and instantly grant them access to my trial resources, keeping my warm leads engaged. The automation builder is easy to understand, and when I had a question about a tool, I received prompt support. I highly recommend it!

I’m sorry to write this review, but my experience with Albato has been truly disappointing and frustrating.

I want to start by saying that their customer support is good: I spoke twice with operators who were polite and helpful. However, the service itself turned out to be very complicated and unreliable.

I spent two days setting up automations, but a step was missing and I made a few mistakes initially. Some automations worked partially, at least to some extent. After requesting support, I had to wait a full day to get assistance; although the operator was extremely kind and willing to help, the little that was working soon stopped functioning.

In short, the service was neither stable nor reliable for my work, and I had no choice but to request an immediate refund. Unfortunately, the overall experience was more stressful than useful, and I cannot recommend it as a practical tool.

I switched from Zapier to albato, hoping for a seamless experience, but I've been disappointed. The support team seems disorganized and unprofessional when it comes to addressing issues. I had a straightforward automation that worked perfectly with Zapier, but now I'm left feeling unsupported and frustrated. Instead of troubleshooting the problem directly, they suggested I reach out to WordPress, which feels like a huge oversight on their part. A simple suggestion like trying it on a fresh install would have been more helpful. Unfortunately, my experience with Albato has not lived up to expectations.

First, I respect that one day Albato may perform better. However, as of now, I don’t see it meeting any meaningful need. I purchased License Tier 3 and kept it, thinking it would be useful — but it has never worked as it should.

Thanks