Posted: Sep 11, 2025
Can't access my account & no one will help me
When I clicked to activate my account, it took me to "new.albato.ru" to register. I was hesitant to fill out my personal info on a Russian site for security reasons, so I contacted support. No answer! And this doesn't even make sense, since Albato's headquarters is listed in Brazil, not Russia.
Now AppSumo shows my account has been activated (even though I never submitted the .RU form). I've contacted Albato support, plus AS also reached out to them. Still no response and I have no way to access my account.
This really doesn't create a very good feeling about Albato, but perhaps someone will see this review and make things right.
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