No body request on HTTP module and inefficient support
I am used to Make and Zapier. I find both tools easy to use and support is good. I prefer Make to Zapier since the former is less expensive. I find Albato complicated to use, could not build more complex automations using http module and I get errors which I do not get on Make and Zapier. Support was fast to respond on the first hand but then very slow on following up so in the end I do not have any automation working after 3 days. Unfortunately, this is a no go for me
Nik_Albato
Sep 5, 2024Hello,
Thank you for your feedback. As I understand, your review isn't focused on Albato itself but rather on your opinion of Albato’s quality in comparison to competitors. It's sad, that you've rated the entire product with 2 tacos, considering that your feedback seems to address the convenience of its implementation relative to other systems rather than the actual performance of the module.
Regarding the HTTP module, configuring each parameter through buttons may, in some cases, not be as convenient as using a raw body. We are currently working on adding support for raw body in HTTP requests and plan to release this functionality by the end of the year. While this feature is in development, you can still use the HTTP module in its current form.
You mentioned that you experienced issues with the module’s functionality, I would be happy to receive your feedback via email at nik@albato.com. Can you give me your user ID or email account, so I can check your requests and dialogues with our support team? Users usually praise our support, as it's a matter of high importance for us to provide users with fast and qualitative help.