Support seems lacking
I've been waiting for the support team to get back to me about resetting my password. Every time I try to reset it, I receive an error message telling me "Something went wrong. Please contact our support team". It's been two days, and I'm genuinely surprised they haven't resolved this issue yet. The support seems lacking.
I'm sure the tool is great, but I can't even log into my account, which is confusing. For now, I'm giving this tool three tacos. Hopefully, I can change that rating once I'm able to log in and actually use the system.
Wenddy_Albato
Sep 5, 2024Hey! We are sorry that you are experiencing a negative experience when trying to access our platform.
Could you please provide me with your registration email so I can investigate the matter? You can send it directly to w.dias@albato.com
I will do my best to resolve the problem as soon as possible!