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Q: 1) B2C? 2) Locking steps? 3) Limiting the buyer's ability to add steps?

1. Most of the questions/reviews I’ve seen for this product are for B2B use. Can this be used for B2C use such as coaching clients? When selecting the buyer companies come up when using the search. Can client's name be used instead? Would you recommend this product for B2C?
2. It appears there is no option to switch off the buyer's ability to add next steps to the Next step section is that correct?
3. It looks like you can't lock steps, which seems odd. If you wanted to use Along for sales purposes, you would expect to be able to lock steps/materials/ability to schedule calls after purchase . I've been through your knowledge base and tested the software it does not appear as a feature. People who click on the link have full access. Can this not be done with a Notion page?

Thanks

tazaldeekPLUSEdited Mar 2, 2025
Founder Team
Frederik_Along

Frederik_Along

Mar 3, 2025

A: Hey there,

Let me give you feedback here:

1. Most of the questions/reviews I’ve seen for this product are for B2B use. Can this be used for B2C use such as coaching clients? When selecting the buyer companies come up when using the search. Can client's name be used instead? Would you recommend this product for B2C?
-> WE FOCUS MAINLY ON B2B BUT WE ALSO HAVE CUSTOMERS THAT SELL B2C.
WHEN YOU ADD THE COMPANY YOU SELL TO, YOU CAN ALSO CREATE AN END CONSUMER THAT YOU WANT TO SELL TO INSTEAD.

2. It appears there is no option to switch off the buyer's ability to add next steps to the Next step section is that correct?
-> YES - FOR NOW, BUYERS CAN FULLY COLLABORATE IN THE ACTION PLAN.

3. It looks like you can't lock steps, which seems odd. If you wanted to use Along for sales purposes, you would expect to be able to lock steps/materials/ability to schedule calls after purchase . I've been through your knowledge base and tested the software it does not appear as a feature. People who click on the link have full access. Can this not be done with a Notion page?
-> I AM CONFUSED WHAT YOU MEAN BY "LOCK TASKS"? YOU CAN COMPLETE TASKS WHICH INTERPRET AS "LOCKING" THEM OR AM I UNDERSTANDING THIS INCORRECTLY.
YOU CAN ALSO MAKE TASKS AND PHASES "INTERNAL" WHICH MEANS THEY CANNOT BE VIEWED BY YOUR BUYERS.

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