Verified purchaser
Trust Broken: Alphana Took the Money and Ran (Refund Requested)
I have been a loyal customer and have always trusted AppSumo to vet their partners, but the recent actions by the Alphana team have completely broken that trust. I recently received an email from the creator stating that my purchase now only grants 6 months of access, after which my account will be restricted. This feels like a classic bait-and-switch scheme where the founder takes our hard-earned USD and runs away.
I am genuinely worried because I have invested a significant amount of money into the AppSumo ecosystem over the years. AppSumo, we rely on your platform to protect us from bad actors who do not honor their Lifetime Deals (LTDs). I am officially requesting that AppSumo step in to hold this creator accountable, restore our rightful access, or issue a full refund to all affected buyers immediately.